Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for Pet Care in Austin
Since 2018, Premier Pet TLC has provided luxury-level pet sitting and dog walking services across Austin, TX. Our mission is to deliver the highest level of personalized care to pets, treating every animal as if they were family. Founded by Samantha Nielsen, a lifelong animal advocate with experience in rescue work and emergency veterinary services, we combine a passion for animal welfare with a polished service experience. Our fully vetted team offers consistent, reliable in-home pet care tailored to each pet's unique needs, including overnight stays, medication administration, and behavioral support.We are CPR certified, insured, and bonded, serving Central Austin and surrounding areas. Our all-inclusive pricing model eliminates hidden fees, and our Time to Pet app ensures seamless scheduling, real-time updates, and transparent communication. With active memberships in the Austin Pet Sitters Organization and NAPPS, we prioritize trust, consistency, and compassion in every visit.
Services
Pet Sitting
Cat Sitting
Dog Sitting
Dog Walking
Pet Taxi
Wedding Pet Attendant
Cat Behavior Training
Details
- Year established: 2018
Highlights and features
- All-inclusive pricing with no hidden fees for multiple pets or medication administration.
- Dedicated primary sitters ensure consistent, personalized care with trained backup support.
- Fully insured, bonded, and CPR certified for your pet's safety and your peace of mind.
- Seamless scheduling and real-time updates via the Time to Pet app for full transparency.
- Specialized care for cats, dogs, and small animals with tailored routines and behavioral expertise.
Associations and certifications
- Pet Sitters Associates
- National Association of Professional Pet Sitters (NAPPS)
- International Association of Animal Behavior Consultants (IAABC)
What people say
Trusted service
Loving care
Reliable sitters
Transparent pricing
Stress-free for pets
Services
Pet Sitting
Our in-home pet sitting maintains your pet's routine with feeding, playtime, medication administration, and litter box cleaning. Daily photo updates via the Time to Pet app ensure peace of mind while you're away. Sitters follow detailed instructions to match your pet's specific needs.
Dog Walking
Customized dog walking services include GPS tracking, real-time updates, and tailored exercise plans. Walks range from 15-minute potty breaks to hour-long sessions, with medication administration and home safety checks included at no extra cost.
Pet Taxi
Safe, door-to-door pet transportation for vet visits, grooming, or daycare. Trained caregivers use air-conditioned vehicles with crates for safety. Real-time GPS tracking and post-ride reports ensure transparency and stress-free travel for pets and owners.
Cat Sitting
Specialized cat sitting includes feeding, play sessions, litter box maintenance, and medication administration. Sitters adapt to shy or high-maintenance cats, providing enrichment activities and daily photo updates to keep owners connected.
Cat Behavior Training
Expert cat behavior modification addresses issues like litter box avoidance or aggression. Services include personalized care plans, environmental enrichment, and owner education to improve feline well-being through the client portal.
People
Samantha Nielsen
Founder
Samantha Nielsen founded Premier Pet TLC in 2018 after years in rescue work and emergency veterinary services. Her background in digital marketing and animal behavior drives our commitment to luxury pet care, ensuring every sitter receives rigorous training in compassion and consistency.
Questions
How does scheduling work?
All scheduling is done through the Time to Pet app after an introductory call and meet-and-greet with your assigned sitter.
Do you charge extra for multiple pets?
No. Pricing is based on visit duration, not the number of pets or tasks required.
Are you insured and bonded?
Yes. Premier Pet TLC is fully insured and bonded through Pet Sitters Associates for your protection.
Can you administer medication?
Absolutely. Medication administration is included at no extra cost with detailed instructions followed precisely.
What areas of Austin do you serve?
We serve Barton Hills, Brentwood, Zilker, Clarksville, Rollingwood, Westlake, and surrounding neighborhoods in Greater Austin.