At Spot Plus Carpet Care, we're dedicated to providing top-notch carpet care services to residential and commercial clients in Springfield, MO, and surrounding areas. Our family-owned and operated business has been serving southwest Missouri since 1998, and we take pride in delivering exceptional results and unparalleled customer service.
Our Story
Founded by Jerry Grant in 1998, Spot Plus Carpet Care has grown to become a leading carpet specialty company in the region. Jerry's extensive experience in the cleaning and restoration industry, combined with his passion for helping people, has enabled us to build a reputation for excellence in carpet care. Today, our team, including Jerry's son Payne, is committed to providing personalized attention to detail and exceptional service to every client.
Our Services
We offer a comprehensive range of carpet care services, including:
- Area Rug Washing: Professional cleaning for your area rugs, with convenient pick-up and drop-off services.
- Carpet Cleaning: Expert cleaning for all types of carpets and area rugs, using state-of-the-art equipment and eco-friendly solutions.
- Carpet Repair: Skilled repair services for damaged carpets, saving you the cost of replacement.
- Color Correction: Expert solutions for stained, faded, or discolored carpets.
- Furniture & Upholstery: Cleaning and repair services for indoor and outdoor furniture, upholstery, drapes, and fine fabrics.
- Odor Control: Effective removal of stubborn odors, ensuring a fresh and healthy environment.
- Spot & Stain Removal: Knowledgeable removal of all types of spots and stains.
- Tile & Grout Cleaning: Deep cleaning for kitchen, bathroom, and entryway floors, removing grime and bacteria.
Why Choose Us?
At Spot Plus Carpet Care, we're committed to delivering exceptional results, personalized attention, and unparalleled customer service. Our team is IICRC-certified, ensuring that our technicians are equipped with the latest knowledge and skills to tackle any carpet care challenge. We're proud members of the Carpet and Rug Institute (CRI) and the Institute of Inspection Cleaning Restoration Certification (IICRC).
Testimonials
Don't just take our word for it! Our clients rave about our exceptional service, attention to detail, and commitment to quality. Check out what they have to say about us!
General Experience
The general experience with Spot Plus is overwhelmingly positive. Most customers have reported having a great experience with the company, praising their professional and friendly staff, timely service, and effective cleaning results.
Customer Service
Many customers have complimented the company's customer service, mentioning that they were kept informed throughout the process, and that the staff were responsive, professional, and courteous.
Cleaning Results
The cleaning results have been consistently praised by customers, with many mentioning that their carpets and upholstery looked great after the service. Some customers even mentioned that the company was able to remove stubborn stains and odors.
Professionalism and Value
The company's professionalism and value for money have also been praised by customers. Many have mentioned that the prices were reasonable, and the service was worth the cost.
Negative Experience
However, one customer had a negative experience, mentioning that the pet stain removal service did not last as long as expected, and that the company did not inform them that the treatment was only temporary.
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