Business Details
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Your Trusted Insurance Partner in Concord, CA
At the Courtney Khashabi office, we bring over 13 years of industry expertise to help clients navigate insurance solutions tailored to their unique needs. Our team serves Concord, Pleasant Hill, Walnut Creek, and the Greater Bay Area, extending support to customers in Oregon, Arizona, and Nevada. We prioritize clarity in insurance education, offering bilingual services in English and Spanish to ensure accessibility for diverse communities. Our focus spans life, auto, homeowners, and business insurance, with a commitment to simplifying complex coverage options.As active members of the East Bay community, we blend local insight with national resources to deliver personalized guidance. With 70 years of combined experience, our team emphasizes proactive client relationships, ensuring policyholders feel supported before, during, and after claims. We pride ourselves on adapting to evolving client needs while maintaining a foundation of trust and transparency.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Highlights and features
- We offer 13 years of industry expertise with personalized policy guidance.
- Our bilingual team provides support in English and Spanish.
- 24/7 availability for claims assistance and policy inquiries.
- Serving local communities with nationwide State Farm resources.
- 70+ years of combined experience in tailored insurance solutions.
What people say
Extremely helpful
Professionalism
Prompt claims resolution
Bilingual support
Long-term trust
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for drivers, covering accidents, theft, and natural disasters. We offer customizable options like safe driving rewards and bundling discounts to suit individual needs. With 24/7 claims support, clients receive prompt assistance during emergencies, ensuring peace of mind on the road.
Life Insurance
Life insurance solutions safeguard loved ones financially, with options tailored to family needs and budget constraints. We specialize in personalized plans that adapt to life changes, offering policy reviews to maintain relevance. Clients benefit from expert guidance on coverage amounts and term lengths for long-term security.
Homeowners Insurance
Homeowners insurance covers structural damage, personal belongings, and liability risks. Our team helps clients navigate policy details, including energy credit discounts and flood protection. With efficient claims processing, we ensure homes are restored swiftly after incidents like storms or accidents.
Business Insurance
Business insurance protects enterprises from risks like property damage, liability claims, and operational disruptions. We provide tailored policies for diverse industries, including employer-owned life insurance options. Clients receive proactive risk management advice to safeguard their company's future.
Pet Insurance
Pet insurance covers veterinary expenses for accidents, illnesses, and routine care. We offer flexible plans to suit different breeds and budgets, ensuring pets receive timely medical attention. Policyholders appreciate the ease of claims submission and dedicated support for pet-related emergencies.
People
Courtney Khashabi
Agent/Owner
With over 13 years in insurance, Courtney leads her team in providing personalized service across California and neighboring states. She actively engages in local networking and community activities, balancing professional dedication with family life.
Giovanni Negrete-Martinez
Office Manager
Bilingual in English and Spanish, Giovanni specializes in business and family insurance protection. He brings energy to client interactions and enjoys fitness and family time outside work.
Connie Schwarz
Office Representative
With 46 years of policyholder experience, Connie excels in detailed service and customer satisfaction. She enjoys cultural activities like opera and classical music.
Michelle Hellum
Office Representative
Licensed in property & casualty and life insurance since 2001, Michelle values personal client connections. She balances work with family life and holiday decorating.
Beth Phillips
Remote Service Team
Based in Georgia, Beth supports policyholders nationwide. She graduated from the University of Georgia and enjoys puzzles and pet care.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, motorcycle, condo, renters, and personal articles insurance, along with annuities and banking services.
Do you serve areas outside California?
Yes, we offer coverage to clients in Oregon, Arizona, and Nevada, in addition to California communities like Concord and Walnut Creek.
How can I file a claim?
File a claim via our website, mobile app, or by calling (925) 356-7900. Our team guides you through documentation and resolution steps.
Is your office bilingual?
Yes, our team speaks both English and Spanish to better serve diverse clients in policy discussions and claims processes.
Can I get a personalized insurance quote?
Yes, visit our website to create a customized quote or contact us directly for tailored policy recommendations.
What are your customer service hours?
Our team is available 24 hours a day, seven days a week, for emergencies, policy questions, or claims assistance.
