Empowering You to Live Better, One Day at a Time
Preferred Shipping is a leading provider of domestic and international shipping solutions, dedicated to supporting small and medium-sized businesses with their logistics needs. With over 25 years of experience as a reseller of DHL Express, we have built strong relationships with our partners and clients, providing exceptional service and support to help them succeed in the ever-changing logistics landscape.
Our Story
Founded on a commitment to customer satisfaction, Preferred Shipping was established to bridge the gap between small and medium-sized businesses and the world of international shipping. We understand that the logistics industry can be complex and overwhelming, which is why we strive to make the process as seamless and efficient as possible. Our dedication to customer service has earned us a reputation as one of the largest and most experienced resellers of DHL Express in the US.
Our Services
At Preferred Shipping, we offer a comprehensive range of shipping solutions to meet the unique needs of our clients. From international export and import services to domestic trucking and air freight, we have the expertise and technology to ensure swift and reliable delivery of your packages. Our extensive network of partners and logistics providers enables us to transport any size package or freight to nearly anywhere in the world.
Customer Service: Your Partner in Shipping
At Preferred Shipping, we believe that customer service is not just a necessary aspect of doing business, but an essential part of our success. That's why we provide dedicated account representatives, 24/7 customer service, and a help desk to ensure that any issues are resolved promptly and efficiently. Our live customer service team is always available to answer your calls, and our online resources and knowledge center offer a wealth of information to help you navigate the complexities of international shipping.
Technology and Integration
In today's fast-paced and technology-driven world, we understand the importance of seamless integration with your existing systems and platforms. That's why we offer a range of integrations with popular e-commerce solutions, shipping platforms, and marketplaces. Our proprietary multi-carrier shipping system, PSCSHIP, provides a user-friendly and scalable solution for managing your international shipments from beginning to end.
Our Team
At the heart of Preferred Shipping is a dedicated team of logistics professionals who share a passion for delivering exceptional service and support to our clients. Our executive team, consisting of seasoned experts, has years of experience in the logistics industry, and our operations staff is trained to handle any situation that may arise. With multiple locations across the United States, we are well-equipped to serve businesses of all sizes, from coast to coast.
Join the Preferred Shipping Family
At Preferred Shipping, we believe that our commitment to exceptional service and support sets us apart from the rest. Whether you're an experienced international shipper or just starting out, we invite you to join our family of customers and partners. Together, we can navigate the complexities of international shipping and deliver your packages quickly and reliably, no matter where your business takes you.
Ease of Shipping and Excellent Customer Service
The reviewers are extremely satisfied with the shipping experience provided by Preferred Shipping. They praise the ease of use of the website, the reliability of the door-to-door service with DHL, and the helpfulness of the representatives.
Prompt and Knowledgeable Support
The account managers, such as Rodd Rafferty, Ken Nelson, Judi and David Cohen, and Patty King, are commended for their responsiveness, patience, and knowledge. They provide timely assistance with quotes, waybills, and commercial invoices, ensuring that shipments are processed smoothly.
Competitive Prices and Dependability
Preferred Shipping is credited with offering competitive prices and reliable service. The reviewers appreciate the consistency and dependability of the shipping process, with no reported losses or issues.
Personalized Service and Recommendations
The reviewers highly recommend Preferred Shipping, citing the personalized service and attention they receive from their account managers. They appreciate the concierge-like service, which makes them feel like they have an additional employee at their company.
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