Protecting You and Your Family: One Policy at a Time.
At Melissa Satterthwaite State Farm Agency, we pride ourselves on being a trusted and reliable source for all your insurance needs. As a third-generation State Farm Agent, Melissa Satterthwaite is dedicated to providing exceptional customer service and personalized solutions to individuals, families, and businesses in Fort Wayne, Indiana, and surrounding areas.
Our Mission
Our mission is to provide a personalized and compassionate approach to insurance, treating our policyholders like family. We strive to educate and empower our clients to make informed decisions about their insurance options, ensuring they have the right coverage to protect their loved ones, assets, and futures. Our team is committed to building long-lasting relationships, providing exceptional customer service, and being a trusted resource for our community.
Insurance Products and Services
We offer a wide range of insurance products and financial services, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
In addition to our insurance products, we also offer banking, mutual funds, and annuities, as well as FINRA's BrokerCheck and licensing services.
Our Team
Our team is led by Melissa Satterthwaite, a passionate and dedicated insurance professional with a strong commitment to her community. Melissa and her team are dedicated to providing exceptional customer service, answering questions, and helping clients navigate the complexities of insurance.
Why Choose Us
At Melissa Satterthwaite State Farm Agency, we believe in building relationships, not just selling insurance policies. We take the time to understand your unique needs and provide personalized solutions tailored to your individual circumstances. Our goal is to provide exceptional customer service, educate, and empower our clients to make informed decisions about their insurance options.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Melissa Satterthwaite and her team, including Nicky Murphy and Misty. The reviewers praise their professionalism, responsiveness, and willingness to help with insurance needs and questions.
Knowledgeable and Helpful
The agents are described as knowledgeable and efficient in finding the best insurance solutions for their clients. They are also commended for their patience and compassion in handling claims and providing guidance.
Trust and Appreciation
Many reviewers express their trust and appreciation for Melissa and her team, citing their honesty, kindness, and dedication to providing excellent service. They are commended for going above and beyond to help clients, even outside of regular business hours.
Personal Touch
The reviews highlight the personal touch and genuine concern shown by Melissa and her team, making clients feel valued and supported. They are also praised for their prompt responses to queries and claims.
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