Business Details
9 Years
experience
Your Trusted Financial Partner for Loans & Credit
Upgrade is a financial technology company dedicated to helping individuals make smart financial decisions to achieve their personal goals. Since 2017, we have provided over $40 billion in credit to millions of customers across the United States, offering innovative solutions for debt consolidation, home improvements, major purchases, and unexpected expenses. Our products include personal loans with fixed interest rates, cashback reward credit cards, high-yield savings accounts, and auto refinancing options designed to promote financial responsibility. We prioritize affordability, transparency, and customer-centric features such as no prepayment fees, early direct deposit access, and FDIC-insured accounts through our banking partners.Our platform combines advanced technology with personalized support to deliver competitive rates, fast funding, and a seamless user experience. With 7 million+ customers and 50,000+ Trustpilot reviews, we focus on empowering users through credit health monitoring tools, educational resources, and tailored financial recommendations. Our team of industry experts operates from offices in San Francisco, Phoenix, Montreal, Atlanta, and Orange County, maintaining partnerships with leading institutions like Cross River Bank to ensure reliable service and regulatory compliance.
Services
Personal Loans
Credit Cards
Auto Refinancing
Savings Accounts
Checking Accounts
Details
- Year established: 2017
Highlights and features
- 7M+ customers served nationwide
- Over $40 billion in credit issued
- 24/7 customer support available
- FDIC-insured accounts through partner banks
- No prepayment fees on loans
Associations and certifications
- FDIC
- NMLS
What people say
Quick funding process
No prepayment fees
Competitive interest rates
Easy online application
Excellent customer support
Services
Personal Loans
Upgrade offers fixed-rate personal loans from $1,000 to $50,000 with APRs ranging from 7.74% to 35.99%. These loans feature no prepayment penalties, fast funding within one business day, and flexible terms from 24 to 84 months. Customers can use funds for debt consolidation, home improvements, major purchases, or unexpected expenses while benefiting from transparent fee structures and competitive rates.
Upgrade Cards
Our cashback reward credit cards provide 1.5% to 3% rewards on purchases when linked to Rewards Checking accounts. The OneCard combines credit flexibility with fixed-rate installment payments, helping users avoid revolving debt. Features include no annual fees, mobile wallet integration, and instant access to spending power through the Upgrade app for convenient financial management.
Auto Refinancing
Upgrade's auto refinancing lowers monthly payments by offering competitive rates and terms for qualified vehicles. Eligible cars must be 10 years old or newer with under 130,000 miles. The process includes instant rate checks, quick approvals, and direct payoff of existing loans, with average customer savings of $115 monthly through reduced interest rates and no prepayment penalties.
Premier Savings
Premier Savings accounts offer 3.42% APY on balances of $1,000 or more, with no monthly fees and FDIC/NCUA insurance up to $1 million through partner institutions. Features include mobile check deposit, real-time alerts, joint account options, and seamless transfers to linked Upgrade accounts for comprehensive money management and growth.
Rewards Checking
Rewards Checking Preferred accounts provide up to 2% cashback on everyday purchases like gas, groceries, and utilities when maintaining $1,000 monthly direct deposits. Benefits include early paycheck access, Allpoint ATM network access, no overdraft fees, and integrated savings tools to help customers maximize returns while managing daily expenses.
Questions
How do I check my loan rate?
Check your rate online instantly with no credit impact by providing basic personal and financial information through the Upgrade platform.
Are there prepayment penalties?
No, Upgrade loans have no prepayment fees, allowing you to pay off balances early without additional charges.
What credit score is required?
While specific scores vary, Upgrade considers multiple factors beyond FICO ratings, including income and debt history for loan approvals.
How long does funding take?
Approved personal loans typically fund within one business day after verification, with some cases taking up to two weeks for direct creditor payments.
Is my money insured?
Deposits are FDIC/NCUA insured up to $250,000 through Cross River Bank or participating institutions for checking and savings accounts.
Can I manage accounts via mobile?
Yes, the Upgrade app provides 24/7 access for account management, payments, transfers, and real-time transaction alerts.