Experience the Best. Experience Audi Northlake.
At Audi Northlake, we're proud to be a part of the Hendrick Automotive Group and serve the Charlotte, NC area with a wide range of new and used Audi models, as well as top-notch service and financing options. Since our founding in 2014, we've made it our mission to put our customers first, and we're proud to have received the 2022 Audi Magna Society Dealer recognition for our efforts.
Our Story
We believe that buying a car should be a stress-free experience, which is why we're dedicated to providing our customers with a hassle-free experience from start to finish. From our extensive inventory of new and used Audi models to our state-of-the-art service center, we're committed to meeting all of your automotive needs under one roof.
Our Services
At Audi Northlake, we offer a wide range of services designed to make car ownership easy and convenient. Our new inventory features the latest Audi models, including sporty sedans, sleek SUVs, and innovative hybrid and electric vehicles. We also offer a vast selection of used models from a variety of manufacturers, each carefully inspected and certified to provide our customers with the best possible value.
In addition to our sales department, our service center is fully equipped to handle all of your maintenance and repair needs, from routine oil changes and tire rotations to more extensive repairs. Our team of expert technicians uses only genuine Audi parts to ensure that your vehicle is running at its best.
Why Choose Us?
At Audi Northlake, we're committed to providing our customers with an exceptional car-buying experience. Our team of friendly and knowledgeable professionals is here to help you every step of the way, from finding the perfect vehicle to financing and servicing. We're proud to be a part of the Charlotte, NC community, and we look forward to serving you.
Excellent Customer Service and Sales Experience
The customers who reviewed Audi Northlake had an overwhelmingly positive experience, praising the dealership's staff for their exceptional customer service, knowledge, and professionalism.
Sales Team
The sales team, including Hailey McCreery, Angelika, Alf George, Brendin Logsdon, Rhyle, Logan Plattenburg, Philip, Mark Johnson, and Ryhle, were commended for their patience, attention to detail, and ability to address customers' concerns. They were also credited for their honesty, knowledge, and dedication to finding the right vehicle for each customer.
Service Department
The service department, led by service advisors like Bradley Caldwell, Mike Estrada, and Brad, were praised for their thoroughness, knowledge, and excellent communication skills. Customers appreciated the amenities provided in the waiting area, including snacks, gourmet coffee, and Wi-Fi.
Positive Experience
Many customers reported having a stress-free and smooth experience, from test driving to purchasing their vehicle. They appreciated the staff's willingness to answer questions, provide recommendations, and ensure that all concerns were addressed. The dealership's staff went above and beyond to ensure customer satisfaction, earning a 5-star rating from most reviewers.
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