Business Details
50+ Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Hampton Roads
Established in 1968, Guy Smith Heating & Cooling has built a legacy of excellence in Hampton Roads through unwavering commitment to customer satisfaction. Founded by the Smith family with a mission to create lasting relationships, the company transitioned to veteran HVAC professionals Brian Nelson and Bobby Rhodes in 2018, ensuring continuity of values and expertise. With over 130 years of combined technician experience, our licensed team specializes in HVAC systems, plumbing solutions, and generator installations, serving Virginia Beach, Norfolk, Chesapeake, and Portsmouth.We maintain manufacturer warranties through preventative maintenance while offering 24/7 emergency services for urgent needs. Our approach combines American Standard equipment with personalized consultations, providing free estimates and financing options to meet diverse customer requirements.
Services
HVAC Installation
Plumbing Repair
Generator Services
Emergency Response
Maintenance Plans
Drain Cleaning
Commercial HVAC
Sewer Repair
Water Heater Installation
System Diagnostics
Details
- Year established: 1968
Highlights and features
- We use premium American Standard HVAC components for lasting performance
- Financing options available with approved credit for major projects
- Local ownership and daily operations since 2018 by HVAC veterans
- 130+ combined years of technician experience in HVAC and plumbing
- 24/7 emergency service with rapid response throughout Hampton Roads
Services
HVAC Installation
We install high-efficiency heating and cooling systems including gas furnaces, heat pumps, and ductless mini-splits. Our technicians ensure proper sizing and configuration for optimal performance while maintaining manufacturer warranties through proper documentation. All installations follow industry safety standards and local building code requirements.
Emergency Plumbing
Our licensed plumbers provide 24/7 response for burst pipes, frozen lines, and sewer backups. We maintain commercial-grade equipment for drain cleaning and hydro jetting while offering tankless water heater installations. Emergency services prioritize rapid problem resolution to minimize property damage.
Generator Services
We specialize in Generac generator installations with automatic transfer switches and natural gas connections. Our maintenance plans ensure reliable operation during power outages while repair services address system diagnostics and component replacement. Systems support whole-home coverage or essential circuit prioritization.
Maintenance Plans
Our Blue Ribbon Protection Plan includes bi-annual HVAC inspections and generator testing. Technicians clean components, check electrical connections, and verify system efficiency to maintain manufacturer warranties. Regular maintenance reduces breakdowns and extends equipment lifespan.
Commercial HVAC
We service office buildings with rooftop units and industrial HVAC systems. Our team installs commercial-grade kitchen equipment and provides 24/7 emergency repair for businesses. Specialized services include ductwork modification and energy efficiency optimization for commercial properties.
People
Brian Nelson
President
US Navy Veteran with 30+ years HVAC experience, specializing in system diagnostics and business strategy. Focuses on mentoring staff and maintaining the company's founding values through customer-centric operations.
Blake Vasti
Comfort Consultant
8-year sales professional with HVAC expertise, specializing in matching customer needs with appropriate system solutions. Prioritizes thorough consultations to ensure proper equipment selection and budget alignment.
Drew Lucas
Service Manager
16+ years HVAC technician with expertise in complex system repairs. Oversees service operations while maintaining hands-on involvement in challenging installations and maintenance projects.
Antoinette Perez
Office Manager
10+ years managing office operations with accounting expertise and customer service background. Coordinates logistics and administrative functions to support field operations efficiency.
Cip Brogdon
Warehouse Manager
18-year HVAC veteran responsible for inventory management and parts logistics. Applies field experience to ensure proper equipment availability while mentoring new technicians.
Questions
What HVAC services do you offer?
We provide installation, maintenance, and repair for gas furnaces, heat pumps, ductless systems, and commercial HVAC equipment.
Do you offer emergency plumbing services?
Yes, our licensed plumbers respond 24/7 for burst pipes, frozen lines, drain clogs, and water heater emergencies.
Can you install whole-house generators?
We specialize in Generac generator installations with automatic transfer switches and natural gas connections for uninterrupted power.
Do you service commercial properties?
Yes, we maintain office HVAC systems, restaurant kitchen equipment, and provide 24/7 commercial plumbing emergency repairs.
What financing options are available?
We offer financing plans with approved credit for HVAC replacements, generator installations, and major plumbing projects.
How can I schedule service?
Call 757-313-2297 for immediate assistance or visit our website to request an appointment for any HVAC or plumbing need.
