What a Tire Experience Should Be
Baxter Tire & Auto is a reputable tire store and automotive service center based in Pasadena, MD. Our philosophy is rooted in delivering exceptional customer service and consistently exceeding client expectations. We strive to provide a tire experience that is unparalleled in the industry.
High-Quality Tires and Brands
At Baxter Tire & Auto, we offer a wide range of tires from top-quality brands, including Michelin, BFGoodrich, and Uniroyal. Our extensive selection of tires caters to various vehicle types and budgets, ensuring that you find the perfect fit for your needs. Our knowledgeable staff is always available to help you make an informed decision, whether you're looking for new tires or seeking expert advice on tire care and maintenance.
Expert Auto Repair Services
Our expertise extends beyond tires to comprehensive auto repair services. Our skilled technicians are equipped to handle various auto repair needs, from routine maintenance, such as oil changes and filter replacement, to more complex issues, such as transmission repair and belt replacement. At Baxter Tire & Auto, we believe that keeping your vehicle in top shape is crucial for your safety and peace of mind, which is why we are committed to providing the highest quality auto repair services.
Our Services
Baxter Tire & Auto offers an extensive range of services, including:
- Lube, Oil, and Filter Change: Regular oil changes are essential for maintaining your vehicle's longevity and performance. Our experienced technicians will ensure that your oil change is performed promptly and effectively.
- Preventive Maintenance: Keep your vehicle running smoothly with our preventive maintenance services, which include tire rotation, wheel alignment, and fluid level checks.
- Tire Services: From tire installation and balancing to tire repair and rotation, our tire services will keep your vehicle safely on the road.
- Transmission Replacement: When it comes to transmission repair or replacement, our skilled technicians have the expertise to diagnose and resolve any transmission-related issues.
- Belts and Hoses: We provide inspection, repair, and replacement services for belts and hoses to ensure your vehicle's efficient operation.
Committed to Customer Satisfaction
At Baxter Tire & Auto, we take pride in our commitment to customer satisfaction. Our goal is to build long-lasting relationships with our clients by providing exceptional service and addressing any concerns promptly and professionally. We invite you to explore our website, learn more about our services, and schedule an appointment today. Our team looks forward to demonstrating why we are Pasadena, MD's top choice for tires and auto repair services.
Overall Satisfaction
The majority of customers are extremely satisfied with their experiences at Baxter Tire and Auto, praising the friendly and knowledgeable staff, reasonable prices, and high-quality work.
Excellent Customer Service
Multiple reviewers highlighted the exceptional customer service they received, with staff being described as polite, friendly, kind, and honest. Many customers felt like they were treated like family, and the staff went above and beyond to ensure their satisfaction.
High-Quality Work
Reviewers praised the quality of work done by Baxter Tire and Auto, including tire replacements, alignments, brake pad installations, and oil changes. Many customers mentioned that the work was done efficiently and at a reasonable cost.
Trust and Reliability
Several customers mentioned that they trust Baxter Tire and Auto with their vehicles, and many have become repeat customers due to their positive experiences.
Minor Complaints
Some customers mentioned minor issues, such as slow service at times, forgetting to call with updates, and occasional mistakes (e.g., over-torquing lug nuts).
Negative Experience
One customer had a poor experience with Baxter Tire and Auto, citing that the staff over-torqued lug nuts, stripped studs, and over-torqued an oil filter, causing difficulties with future maintenance.
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