Fixed Right the First Time on Time - Guaranteed!
At Barb City Automotive, we take pride in our long history of providing top-notch auto repair and vehicle maintenance services to the DeKalb area. Since 1985, our team of experienced mechanics has been dedicated to delivering honest and reliable service to our customers. With over 60 years of collective experience, we specialize in Asian imports, including Honda, Infiniti, Toyota, Lexus, Hyundai, Nissan, and Kia.
Our mission is to consistently deliver service that exceeds our customers' expectations. We achieve this by staying up-to-date with the latest automotive technology and investing in the best tools and equipment available. Our experienced mechanics are trained throughout the year to ensure they have the knowledge and skills necessary to accurately diagnose and repair your vehicle.
Our Services
We understand that every vehicle is unique, which is why we offer a wide range of services designed to meet your specific needs. From routine maintenance to complex repairs, our team is equipped to handle everything from alignments to transmission service. Some of the services we offer include:
- Alignments
- Auto diagnostics
- Brake repair and service
- Check engine light
- Exhaust repair and service
- General auto maintenance
- Oil change and lube service
- Struts and suspension repair
- Tire balancing and rotation
- Transmission service
- Tune-ups
Why Choose Us
At Barb City Automotive, we pride ourselves on our commitment to customer satisfaction. We understand that your vehicle is an important part of your daily life, which is why we strive to deliver quality service that fits your schedule and budget. Here are just a few reasons why our customers choose us:
- Convenience: We operate Monday through Friday, 7:30 a.m. to 5:00 p.m., making it easy to fit us into your busy schedule.
- Experience: Our mechanics have over 60 years of combined experience, ensuring that your vehicle is in good hands.
- Honesty: We believe that transparency is key to building trust. That's why we always provide detailed estimates and explanations of the work we do.
- Quality: We use only the highest-quality parts and equipment to ensure that your vehicle is repaired correctly and efficiently.
What Our Customers Say
Don't just take our word for it - our customers rave about our services and professionalism. Here are just a few testimonials from satisfied customers:
- "Great service. Quick turn-around. Always great quality work." - Google User Review
- "Excellent service - timely, friendly, and professional." - Google User Review
- "They were awesome! Bobbi was so nice. I had trouble days before my set appointment and she managed to squeeze me in." - Google User Review
Conclusion
At Barb City Automotive, we are dedicated to delivering top-of-the-line auto repair and vehicle maintenance services to the DeKalb area. With over 60 years of combined experience, we are confident in our ability to accurately diagnose and repair any issue with your vehicle. If you're looking for a team of experienced mechanics who will treat your vehicle with the respect and care it deserves, look no further. Contact us today to schedule your appointment and experience the Barb City Automotive difference.
Overall Perceptions of Barb City Automotive
Barb City Automotive has received overwhelmingly positive reviews from its customers. Several reviewers have praised the shop for its excellent service, affordable prices, and friendly staff. Many have noted that the shop has taken good care of their vehicles, addressing issues quickly and fairly.
Technical Issues and Problems
On the other hand, some reviewers have reported issues with the shop's work. Two reviewers mentioned that they had to return to the shop multiple times for the same problem, citing poor quality work or delays. Another reviewer was unhappy with the shop's handling of a major repair, reporting that it took multiple weeks to complete and resulting in inconvenience and additional costs.
Customer Service and Communication
Many reviewers have praised the shop's staff for their friendly and professional demeanor, as well as their ability to communicate effectively with customers. Several reviewers mentioned that they appreciated receiving updates on the status of their repairs and being informed of any additional work that needed to be done.
Value and Affordability
Several reviewers have noted that the shop offers competitive pricing and bills promptly. Many have praised the shop for its honesty and transparency in its business practices, stating that they have never felt taken advantage of or ripped off.
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