Providing compassionate care, one paw at a time.
At New Hope Animal Hospital, we are committed to providing compassionate and comprehensive care to our furry friends in Durham, NC. Our state-of-the-art animal hospital is equipped with the latest technology and staffed by a team of experienced veterinarians and dedicated professionals who are passionate about delivering exceptional care to our patients.
Our Mission
Our mission is to provide top-notch veterinary care to our patients and exceptional customer service to our clients. We strive to build long-lasting relationships with our clients and their pets, and we are committed to staying at the forefront of veterinary medicine through ongoing education and training.
Our Services
At New Hope Animal Hospital, we offer a wide range of services designed to meet the unique needs of our patients. From routine wellness care and vaccinations to medical treatments, surgery, and emergency vet care, we are equipped to handle all aspects of your pet's healthcare needs.
Our services include:
- Wellness care: annual checkups, parasite control, vaccinations, dental care, nutritional counseling, and more
- Medical treatments: diagnostics, lab tests, blood work, digital x-rays, ultrasounds, and treatment of various medical conditions
- Surgery: spay & neuter procedures, emergency surgical treatments, mass removal, and dental extractions
- Emergency vet care: prompt and effective treatment for pet emergencies, including broken bones, severe wounds, and foreign object removal
Our Team
Our team is led by Dr. Soren Windram, a dedicated and experienced veterinarian with a passion for delivering exceptional care to our patients. Our team of veterinarians, technicians, and support staff are committed to providing compassionate care to our patients and exceptional customer service to our clients.
Why Choose Us
At New Hope Animal Hospital, we are committed to providing personalized care to each and every patient. We take the time to listen to our clients' concerns, answer their questions, and provide education on pet care and health. Our state-of-the-art facility is equipped with the latest technology, and our team is dedicated to staying at the forefront of veterinary medicine.
Overall Experience
The reviews highlight the positive experiences of pet owners with New Hope Animal Hospital (NHAH). Many reviewers praised the hospital's staff, vets, and services, citing their kindness, compassion, and professionalism.
Praises for Staff and Services
Numerous reviewers complimented the hospital's staff, including vets, techs, and front office staff, for their kindness, patience, and understanding. Many praised the hospital's services, including dental cleanings, surgeries, and end-of-life care. Several reviewers appreciated the hospital's empathy and support during difficult times, such as the passing of a beloved pet.
Communication and Care
Reviewers commended the hospital's communication style, saying that the staff kept them informed and involved throughout their pet's treatment. Many praised the hospital's attention to detail, carefulness, and thoroughness in providing care for their pets.
Minor Complaints and Suggestions
A few reviewers mentioned minor issues, such as delays in notification and pickup, and the need for more veterinarians to reduce wait times. However, these complaints were largely overshadowed by the overwhelmingly positive feedback.
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