Protecting What Matters Most, One Policy at a Time.
Fremont Auto Center, a family-owned and operated auto repair center, has been serving the Silicon Valley community since 1989. Specializing in European and Asian highline cars, with an emphasis on Mercedes Benz, BMW, Mini Cooper, Acura, and Lexus, our team of experts is dedicated to providing superior customer service and state-of-the-art equipment to diagnose and repair your vehicle. Our owner, Sal Garcia, has over 30 years of experience in the industry, including working at the dealership level with top brands such as Volvo, Suzuki, Hyundai, Mitsubishi, Toyota, and Mercedes Benz.
Our Services
At Fremont Auto Center, we understand the importance of keeping your vehicle running smoothly and safely. That's why we offer a comprehensive range of services, including oil changes, brake services, water pump repairs, timing belt replacements, and more. We're committed to explaining everything in a way that helps you make informed decisions about your vehicle's repair. Our customers always have a choice, and we're honored if you choose to come to us. Visit our comfortable waiting area, where we offer free Wi-Fi, coffee, tea, and water.
Our Promise
Our business was built on the premise of taking care of the customer. Our primary focus is to address your concerns, identify and address any safety-related issues, and prioritize repairs that could cause further damage or become costly if left unattended. We inspect and recommend, and our customers are important to us - we'll only do what's best for you.
Learn More About Us
If you're intimidated by auto repair, don't worry! We're here to help. We offer one-on-one lessons and Car Care Clinics to educate you on minor and major issues with your vehicle. Contact us to set up a session or drop by one of our clinics. At Fremont Auto Center, we're committed to ensuring effective communication and digital accessibility to all users. We welcome your feedback and continually improve the user experience for everyone.
Overview
Fremont Auto Center is a highly-rated auto repair shop with an overall excellent reputation. The majority of customers are extremely satisfied with the services provided, citing excellent communication, professionalism, and transparent pricing.
Positive Comments
- Friendly and knowledgeable staff
- Excellent communication and transparency throughout the repair process
- Fair and reasonable pricing
- High-quality workmanship and attention to detail
- Honest and trustworthy business practices
Negative Comments
- One customer felt misled about the cost of additional services
- Another customer had a bad experience with a brake repair and felt the shop was dishonest
Common Praise
- Many customers praised the shop's commitment to transparency and communication, with several mentioning the helpfulness of Sal and Martin in particular
- The shop's professionalism and attention to detail were also widely praised
- Several customers mentioned the shop's willingness to explain and educate them on the repair process and necessary work
Common Concerns
- A couple of customers expressed frustration with the cost of additional services and felt misled about the final bill
- One customer had a negative experience with a brake repair and felt the shop was dishonest
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