Business Details
28 Years
experience
Emergency
services
Trusted Security Systems for Homes and Businesses
Founded in 1998 by Brian Catino, a security industry professional with over two decades of expertise, Millennium Alarm has established itself as a trusted provider of comprehensive security solutions across Central New England. Our locally owned and operated business specializes in delivering customized residential and commercial security systems, including burglar alarms, fire alarms, closed-circuit television (CCTV), access control, and structured low-voltage wiring. With UL Listed Central Station Monitoring facilities capable of handling diverse alarm signals, we ensure reliable protection for homes and businesses in Massachusetts, including Cape Cod and Nantucket. Our commitment to affordability is demonstrated through competitive monitoring rates and a price-match guarantee, while our 30-day service agreement offers customers flexibility without long-term contracts. We maintain complete control over quality by handling all installations and service work in-house with our fully trained, licensed technicians, eliminating reliance on subcontractors.The company's dedication to customer satisfaction is evidenced by its consistent recognition as one of Boston's Best Contractors and numerous Super Service Awards, reflecting our focus on personalized service and technical excellence. Our approach emphasizes transparency and value, with technicians who prioritize client needs over aggressive sales tactics, as demonstrated by our history of reusing existing equipment and advising against unnecessary features. With cellular and internet monitoring options available for properties without landlines, we continue to innovate while maintaining our core commitment to security excellence and community service, including discounted services for local youth groups and families in need.
Services
Security Systems
Burglar Alarms
Fire Alarms
CCTV Surveillance
Access Control
Cellular Monitoring
System Upgrades
Commercial Security
Residential Protection
Monitoring Services
Details
- Year established: 1998
Highlights and features
- We handle all installations and service work in-house with our own licensed technicians
- Our UL Listed Central Station Monitoring ensures reliable alarm signal processing
- We offer price match protection on standard monitoring rates
- 20+ years of security industry expertise from our founder Brian Catino
- Next-day service available throughout New England
Associations and certifications
- UL Listed
What people say
Top-notch company
Thrilled with responsiveness
Best service company
Highly recommend
Great prices
Services
Security Systems
Millennium Alarm designs and installs comprehensive security systems for residential and commercial properties. Our solutions include burglar alarms, fire alarms, and environmental monitoring for temperature and water detection. Systems feature cellular backup and UL Listed Central Station Monitoring to ensure reliable protection. Our customized installations adapt to each property's unique needs without using standardized approaches.
CCTV Surveillance
Our closed-circuit television systems provide advanced surveillance capabilities for homes and businesses. The digital video solutions integrate with security systems for real-time monitoring and recording. Commercial clients benefit from scalable installations that cover multiple locations while residential systems focus on key property access points and high-value areas.
Access Control
We implement sophisticated access control solutions that manage entry points with keycard readers, biometric scanners, and digital keypads. These systems integrate with overall security frameworks to provide detailed access logs and remote management capabilities. Commercial clients particularly benefit from tiered access permissions and audit trail features.
System Upgrades
Our upgrade services convert outdated security systems to modern digital platforms while reusing existing components when possible. We specialize in replacing obsolete equipment from other providers with our reliable UL Listed systems. The process includes comprehensive diagnostics and customized solutions for problematic legacy installations.
Monitoring Services
Our UL Listed Central Station provides 24/7 monitoring for all alarm types including burglar, fire, medical, and environmental alerts. The service includes verification calls for every alarm event and supports both traditional landline and cellular communication pathways. Commercial clients receive dedicated account management and customized alert protocols.
People
Brian Catino
Founder & Owner
With over 20 years of security industry experience, Brian Catino founded Millennium Alarm in 1998. He personally oversees system installations and service operations, maintaining hands-on involvement in client projects. His approach emphasizes technical excellence and ethical business practices.
Questions
What areas do you serve?
We provide security solutions throughout Central New England, including Cape Cod and Nantucket islands.
Do you work with existing alarm systems?
Yes, we upgrade and convert systems from other providers, including locked systems that prevent third-party access.
Are your monitoring rates different for homes and businesses?
No, we offer the same competitive monitoring rates for both residential and commercial properties.
What happens when my alarm activates?
Our UL Listed Central Station receives the signal, and we immediately verify the situation with a call to your location.
Do you use subcontractors for installations?
No, all work is performed by our own fully trained, licensed technicians to maintain quality control.
What if I'm not satisfied with your service?
We offer a 90-day trial with full refund of monitoring fees if you're not completely satisfied.
