Trust Us to Keep Your Vehicle Running Smoothly
At AA Automotive, we pride ourselves on being a family-run auto repair facility that has been serving the Jacksonville community for over 65 years. Our large Master ASE Certified staff has the knowledge and certifications to ensure that your vehicle is fixed right the first time, often in the same day. We are conveniently located off I-95 and Richard Street in Jacksonville, making us your one-stop shop for all your auto repair needs.
Our History
With over 65 years of experience, AA Automotive has established itself as a trusted name in the auto repair industry. We have built a reputation for providing high-quality auto repair services that are unmatched in the region. Our commitment to excellence has earned us a loyal customer base, and we continue to strive for perfection in everything we do.
Our Mission
At AA Automotive, our mission is to provide our customers with exceptional auto repair services that meet the highest standards of quality and reliability. We strive to build long-term relationships with our customers, and we pride ourselves on being a trusted partner for all their auto repair needs.
Our Services
We offer a wide range of auto repair services, including alternators and starters, bodywork, brakes and tires, computer diagnostics, engine performance, engine repairs, and much more. Our skilled technicians are trained to diagnose and repair any issue your vehicle may have, and we use only the highest-quality factory parts and OEM parts to ensure that your vehicle is fixed right the first time.
Why Choose Us
At AA Automotive, we believe in providing personalized service to each and every customer. We understand the stress associated with a broken-down vehicle, and we strive to make the repair process as seamless as possible. Our technicians are paid hourly, not on commission, which ensures that any repairs are truly needed to ensure the longevity of your vehicle. We also offer a 12-month/12,000-mile warranty and a 24-month/24,000-mile warranty on parts and labor, giving you peace of mind and protection for your investment.
Customer Service and Experience
The majority of customers praised the excellent customer service and experience at AA Automotive. Many reviewers mentioned the friendly, honest, and trustworthy staff, who kept them well-informed about the diagnosis and repair process. The staff were described as knowledgeable, experienced, and transparent in their communication.
Fair Pricing and Quality of Work
Customers were also satisfied with the fair pricing and quality of work at AA Automotive. Many reviewers mentioned that the prices were reasonable and affordable, with some even comparing them favorably to other mechanic shops. The quality of work was described as excellent, with many reviewers mentioning that the repairs were done quickly and efficiently.
Trust and Recommendation
The trust and recommendation levels for AA Automotive were extremely high, with many reviewers stating that they would highly recommend the shop to others. Some customers even mentioned that they had been going to the shop for years and had never had a bad experience.
One Negative Review
Unfortunately, one reviewer had a very negative experience at AA Automotive, describing the staff as racist and condescending. This review stands out as an anomaly among the overwhelmingly positive reviews.
