Leveling the playing field to achieve justice
At Lone Star Carpet Care & Restoration, we're a family-owned and locally operated business that has been serving the San Antonio community for over 25 years. We're proud to be the premier carpet cleaning company in San Antonio, Texas, offering exceptional service and the highest quality carpet cleaning in the entire area.
Our Services
We understand that your carpets are an important investment in your home, which is why we use only the best equipment and cleaning solutions to ensure that your carpets are deep cleaned and left looking and smelling like new. Our team of skilled technicians are highly trained and experienced, so you can trust that your carpets are in good hands. We offer a wide range of services, including:
- Carpet cleaning
- Carpet repair
- Pet stain and odor removal
- Upholstery cleaning
- Tile and grout cleaning
- Rug cleaning
- Mattress cleaning
- Carpet deodorizer
- Deep carpet cleaning
- Commercial carpet cleaning
- Carpet protection
Our Commitment to Excellence
We believe that everyone should have access to high-quality carpet cleaning services without breaking the bank. That's why we offer the best carpet cleaning deals in San Antonio, with honest, upfront, and affordable pricing. We're proud to have the best online reviews in the area, a testament to our commitment to providing top-notch service to each and every one of our customers.
Our Team
Our team of skilled technicians has been personally hand-picked and specially trained by our founder, Paul Walker, who has over three decades of carpet cleaning and carpet repair experience. We treat our customers like family, offering honest, upfront, and affordable service that you can trust.
Why Choose Lone Star Carpet Care & Restoration
We're not just another carpet cleaning company - we're a family-owned and locally operated business that has been serving the San Antonio community for over 25 years. We're proud to offer exceptional service and the highest quality carpet cleaning in the entire area. Our team is highly skilled and experienced, and we use only the best equipment and cleaning solutions to ensure that your carpets are deep cleaned and left looking and smelling like new.
Mixed Reviews for Lone Star Carpet Care & Restoration
Positive Experiences
Several customers have reported positive experiences with Lone Star Carpet Care & Restoration. Many technicians, such as John, Albert, and Chris, were praised for their professionalism, honesty, and excellent work. Customers appreciated the company's prompt scheduling, efficient service, and thorough cleaning. Some were impressed with the company's ability to repair and restore their carpets, making them look like new again.
Negative Experiences
However, not all customers were satisfied with their experience. Some reported issues with customer service, such as unresponsive communication and unprofessional behavior. One customer had a negative experience with the company's reaction to a negative review, where the manager/owner threatened retaliation. Another customer felt misled about the scope of work and pricing, and was unhappy with the final result.
Common Complaints
Some common complaints include:
- Poor customer service and communication
- Misunderstandings about the scope of work and pricing
- Unprofessional behavior from technicians or management
- Issues with carpet cleaning and repair results
Common Praises
On the positive side, many customers praised the company's:
- Professional and friendly technicians
- Efficient and thorough service
- Excellent carpet cleaning and repair results
- Good communication and customer service
Be the first to review Lone Star Carpet Care & Restoration.
Write a Review
