Experience Excellence and Personalized Service at Hodge Garage Inc
At Hodge Garage Inc, we're proud to be a family-owned and operated auto repair shop, serving the residents of Greensboro, NC, and surrounding areas since 2002. Our commitment to excellence, integrity, and customer satisfaction sets us apart from all other auto repair shops in the area. We believe in building long-term relationships with our customers, based on trust, honesty, and exceptional service.
Our Mission
Our mission is to provide top-notch auto repair services to our valued customers, ensuring their safety and satisfaction are our top priorities. We strive to exceed your expectations with every visit, delivering exceptional service and ensuring your vehicle is performing at its best. Our team of highly skilled and certified technicians are dedicated to providing personalized attention, utilizing the highest quality parts and materials, and striving for timely repairs without compromising quality.
Our Services
As a full-service auto repair shop, we offer a comprehensive range of services to keep your vehicle running smoothly and efficiently. From oil changes and tire rotations to brake repairs and engine diagnostics, we have you covered. Our team understands that your vehicle is an important investment, and we are here to help you protect and maintain it for years to come.
Why Choose Us
At Hodge Garage Inc, we pride ourselves on our commitment to transparent and honest communication with our customers. We take the time to thoroughly explain the services we recommend and provide detailed estimates before any work begins. Our team is dedicated to answering your questions, explaining the repairs needed, and assisting you throughout the entire process. We believe in using only the highest quality parts and materials, ensuring the longevity and reliability of your vehicle.
Overall Review Summary
Hodge Garage has received predominantly positive reviews, with many customers praising their honesty, professionalism, and reasonable pricing. Customers have expressed appreciation for the garage's willingness to explain the repair process, provide accurate estimates, and stand behind their work. Several reviewers have also mentioned that they have been loyal customers for many years, which speaks to the garage's ability to build trust and loyalty.
Positive Aspects
- Friendly and knowledgeable staff
- Honest and transparent business practices
- Reasonable pricing and accurate estimates
- Willingness to explain the repair process and provide diagnostic information
- Ability to build trust and loyalty with customers
Negative Aspects
- A few customers have mentioned being upsold on services they did not need
- One customer experienced poor service and was told to scrap their car rather than repair it
- Another customer was charged for a diagnostic test without being informed beforehand
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