WHERE INTEGRITY IS EVERYTHING!
Collins Family Jewelers has proudly served the San Diego community for over 41 years. As a family-owned and operated business, we believe in building lasting relationships with our customers based on trust, integrity, and personalized service.
Our Passion for Jewelry
We have a deep appreciation for the power of jewelry to commemorate life's milestones, celebrate individual styles, and add beauty to everyday life. Our passion extends beyond just selling beautiful pieces - we take pride in providing an exceptional customer experience that fosters meaningful connections.
Our Commitment to Excellence
We are committed to offering our customers:
- Value: A diverse selection of high-quality jewelry at competitive prices.
- Personal Attention: Guiding customers through the selection and design process with care and attention.
- Professional Expertise: The expertise of our experienced team in all aspects of jewelry and watch selection, repair, and customization.
- Lasting Value: Building lasting relationships through personalized service, trust, and a generous warranty program.
Our Services
Our comprehensive services include:
Jewelry Repair: From simple repairs to complex restoration, our state-of-the-art equipment and skilled technicians handle all your jewelry repair needs.
Buying Gold: Sell your unwanted gold and silver jewelry directly to us and receive a check on the spot.
Watch Repair: We repair all types of watches, from routine battery changes to complete overhauls.
Ear Piercing: Expert piercing services by appointment.
Engraving: Personalize a variety of items, including glassware, frames, and jewelry.
We value your trust and look forward to exceeding your expectations.Quality and Service
Customers rave about the exceptional quality and service provided by Collins Family Jewelers. The reviews highlight the store's high-quality jewelry, professional and knowledgeable staff, and excellent customer service. Family-owned and operated, the business prides itself on providing exceptional experiences for its customers. The sales service is described as top-notch, with sales associates going above and beyond to ensure customer satisfaction.
Jewelry Quality Issues
However, some customers have experienced issues with the quality of the jewelry. Two reviewers reported that diamonds fell out of their jewelry pieces, and the owner reassured them that this was an isolated incident. However, the customers were unconvinced and expressed disappointment with the manufacturer and the designer's integrity.
Positive Experiences
Collins Family Jewelers has built a loyal customer base, with many customers repeating their positive experiences of working with the store. Customers praise the staff's professionalism, patience, and knowledge. The store's online presence is also commended for helping customers find the perfect piece of jewelry.
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