Trustworthy Car Care for a Lifetime of Memories
At Innovative Auto Works, we are dedicated to providing top-notch car care services to the residents of Plano, Allen, Wylie, McKinney, and surrounding areas. As a family-owned business, we take pride in delivering honest and professional automotive repair and maintenance services that cater to the unique needs of each customer.
Our Services
Our team of ASE-certified technicians is equipped to handle all major and minor repairs on foreign and domestic vehicles. We offer a wide range of services, including:
- Texas State Inspections
- Brake services
- Oil changes
- Wheel alignment
- Tire service
- Tire pressure monitoring
- Complete diagnostic services
- Engine repair and maintenance
- Transmission services
- Exhaust and muffler repairs
- Performance checks
- Engine tune-ups
- Engine diagnostics
Our Commitment to Quality
As a certified NAPA AutoCare Center, we follow a strict Code of Ethics that ensures our customers receive high-quality diagnostic and repair services at a fair price. We employ ASE-certified technicians who are dedicated to customer satisfaction and providing a system for fair settlement of customer complaints.
Our Warranty
We offer the NAPA AutoCare "Peace of Mind" Warranty, which provides our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. This warranty is honored at over 13,000 NAPA AutoCare locations across the country.
Our Promise
At Innovative Auto Works, we understand that your vehicle is a major investment, and that's why we care for each customer's vehicle as if it were our own. We promise to provide honest and professional services that meet the highest standards of the automotive industry.
Overall Review Summary
Innovative Auto Works is a highly praised auto repair shop with an exceptional team, excellent service, and trustworthy staff.
Positive Aspects
The team at Innovative Auto Works, including Tommy, Ken, and Rick, are highly commended for their exceptional service, honesty, and professionalism. The reviewers appreciate the shop's ability to provide dealership-level service at a lower cost. Many customers have been loyal to the shop for years, citing the team's trustworthiness, reliability, and expertise in resolving complex issues efficiently.
Negative Aspect
One reviewer had a negative experience with the shop, citing that their car's engine light came on after a general maintenance service, and upon returning to the shop, a cracked turbo was discovered.
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