Your trusted partner in marine and fishing needs
Our Story
At Hopkins-Carter Marine, we take pride in our long history of serving the marine community. Founded in 1916, we have been dedicated to providing the best service possible to our customers. With a superior array of boating and fishing products, we pride ourselves in supplying our customers with only the highest quality product lines. Our experienced staff is highly skilled and knowledgeable in various marine disciplines, ensuring that our customers receive the best advice and guidance.
Our Services
At Hopkins-Carter Marine, we offer a wide range of services to support your marine and fishing needs. Our services include:
- Fishing Rod and Reel Repair: Our expert technicians are trained to repair and maintain your fishing gear, ensuring that you're back on the water in no time.
- Marine Supply: We offer a vast selection of marine supplies, including anchoring and docking systems, electrical and lighting solutions, electronics, and more.
- Fishing Tackle: From fishing lines to lures, we have everything you need to catch the big one.
- Apparel: Stay comfortable and stylish on the water with our selection of marine-inspired apparel.
- Accessories: From boat covers to cleaning supplies, we have the accessories you need to keep your boat shipshape.
Our Products
We feature a wide range of products from top manufacturers, including:
- Marine Electronics: Navigation, safety, and communication equipment from leading brands.
- Fishing Gear: Rods, reels, lines, and lures from top manufacturers.
- Marine Supply: Anchoring and docking systems, electrical and lighting solutions, and more.
- Apparel: Marine-inspired clothing and accessories.
- Home and Office: Decor and furnishings for your home and office with a marine theme.
Our Mission
At Hopkins-Carter Marine, our mission is to provide excellent customer service, quality products, and expert advice to the marine community. We are committed to helping our customers achieve their goals and enjoy the marine lifestyle to the fullest. We take pride in our heritage and strive to live up to our family tradition of honesty, integrity, and a true love of the sport.
Issues with Online Ordering
The experience of one customer who orders online has been marred by a series of issues. The website's contact page has an incorrect email address, and there are no clear ways to track the status of an order. The customer reports being put on hold multiple times, and finally received a call from someone at the company, only to be told that their order was being shipped, but to the wrong address.
Exceptional Customer Service
On the other hand, multiple customers have praised the excellent service they received from the staff at this marine store. Many have noted the friendly and knowledgeable employees, who are always willing to go the extra mile to help customers find what they need. One customer was particularly impressed with the staff's patience and willingness to explain complex information.
Excellent Selection and Prices
Other customers have praised the store's wide selection of products and competitive prices. One customer noted that they only discovered this store after visiting several others, and are now planning to make the long drive back for all their boating needs.
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