Let us make your dreams come true, one arrangement at a time.
At Susan's Florist, we are a full-service Louisville florist dedicated to providing our customers with quality flowers, artfully designed arrangements, and gifts for all occasions. With a rich history dating back to 1942, we have established ourselves as a trusted and reliable florist in Louisville, Kentucky. Our team of expert floral designers is committed to helping you find the perfect arrangement or gift for any occasion, whether it's a birthday, anniversary, wedding, or sympathy flowers.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. From traditional to contemporary designs, we specialize in creating beautiful and creative arrangements that exceed our customers' expectations. Our services include:
- Fresh flowers and plants
- Dish gardens and silk arrangements
- Fruit and gourmet baskets
- Stuffed animals and balloons
- Candles and windchimes
- Wedding and event planning
Our Story
Susan's Florist has been a finalist multiple times for the Best Florist in Louisville award, and we take pride in being a part of the Louisville community. Our shop serves the Metro Louisville area, including Prospect, LaGrange, Crestwood, Anchorage, St. Matthews, Crescent Hill, Audubon Park, Highlands, Shivley, Pleasure Ridge Park, Valley Station, Fairdale, and Okolona. We are open Monday through Friday from 10:00AM to 3:00PM, and Saturday from 9:00AM to 12:00PM.
Our Specialty Services
We specialize in:
- Large floral selection
- Fresh flowers and plants
- Custom designs for weddings and events
- Fruit and gourmet baskets
- Stuffed animals and balloons
- Candles and windchimes
Delivery Policy
We offer local delivery services with a fee of $10 to $12 for each address. Deliveries within the 40245 zip code incur a $20 delivery fee. For deliveries outside our local area, the fee is $16. We guarantee same-day delivery for orders received before 11:00AM in the recipient's time zone.
Exceptional Customer Service and Beautiful Arrangements
The reviews are overwhelmingly positive, with customers praising Susan's Florist for their excellent customer service, beautiful flower arrangements, and attention to detail.
What Went Right
- Many reviewers praised the florist's attention to detail, saying that their arrangements exceeded their expectations and were customized to fit their needs.
- The staff at Susan's Florist were frequently mentioned as being friendly, courteous, and helpful.
- Several reviewers mentioned that the florist went above and beyond to ensure their arrangements were perfect for special occasions, such as weddings and anniversaries.
What Went Wrong
- One reviewer mentioned that their vase was cracked and leaking, but the florist replaced it promptly.
- Another reviewer mentioned that their second arrangement had fewer flowers than expected, and that one of the greenery had mold spores.

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