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At Grand Auto Works, we understand the importance of providing top-notch car repair and maintenance services to our valued customers. Our team of certified mechanics and friendly staff are dedicated to making your experience with us a comfortable, fast, and hassle-free one. We take pride in our unique approach to what it means to visit an auto mechanic, focusing on attention to detail in our waiting room and amenities to ensure your visit is as pleasant as possible.
Our Services
We specialize in a wide range of auto repair and maintenance services, including:
- Auto Maintenance: Our Irvine car maintenance experts utilize the latest tools and equipment to get the job done in a timely manner with the best quality. From oil changes to tune-ups, we've got you covered.
- Auto Repair: From brake jobs to engine work, our experienced mechanics are passionate about making sure your vehicle is repaired and running smoothly.
- Diagnostics: With over 40 years of diagnostic experience, our team is equipped to quickly and accurately diagnose any issues with your vehicle.
- Suspension Work: Our team is skilled in suspension work, ensuring your vehicle is running smoothly and safely.
- Brake Maintenance: We offer comprehensive brake maintenance services to ensure your vehicle is stopping safely and efficiently.
- Tire Alignment/Road-Force Balancing: Our state-of-the-art equipment ensures your tires are properly aligned and balanced for optimal performance and safety.
Our Commitment
At Grand Auto Works, we are committed to providing exceptional customer service, unbeatable pricing, and top-quality workmanship. We understand that your time is valuable, and that's why we strive to get you back on the road as quickly as possible. Whether you're in need of a routine maintenance check or a major repair, we're here to help.
Our Promise
At Grand Auto Works, we promise to provide you with a friendly, comfortable, and quick experience for all your vehicle maintenance and repair needs. Our team of experts is dedicated to making sure you leave our Irvine car repair center feeling satisfied and confident in the work we've done.
Exceptional Customer Service and Honesty
The majority of reviewers praised Grand Auto Works for their exceptional customer service, honesty, and professionalism. Many reviewers mentioned Ryan, the owner, as the key factor in their positive experience. They described him as honest, respectful, and professional.
Praise for Ryan and the Team
Reviewers praised Ryan for his transparency, kindness, and willingness to help. They appreciated his honesty in not pushing for unnecessary repairs, which saved them money. Many reviewers also mentioned the team's efficiency, quick turnaround time, and competitive pricing.
Positive Experiences with Repairs and Maintenance
Several reviewers shared their positive experiences with repairs and maintenance services at Grand Auto Works. They mentioned the shop's ability to diagnose and fix issues efficiently, often at a lower cost than competitors. Reviewers also appreciated the shop's proactive approach in identifying potential future problems and advising on necessary maintenance.
Cleanliness and Amenities
Some reviewers praised the shop's cleanliness, comfortable waiting area, and amenities such as Wi-Fi, chargers, and restrooms.
One Negative Review
The only negative review mentioned poor customer service from the front desk staff, which led to a disagreement over a Groupon coupon. However, this negative review is an outlier among the overwhelmingly positive reviews.
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