Protecting Your Dreams, One Policy at a Time
At Shari Wilhelm State Farm Agency, we believe that everyone deserves to have a trusted partner to help them navigate the complexities of insurance. That's why we're dedicated to providing personalized service, expert guidance, and tailored insurance solutions to individuals, families, and businesses in Spokane, Spokane Valley, and Coeur D'Alene, ID.
Our Story
As a State Farm agent since 1991, I, Shari Wilhelm, have built a reputation for delivering exceptional service, expert advice, and personalized attention to each and every client. My team and I have over 39 years of combined State Farm experience, and we're proud to have earned numerous awards and recognitions, including State Farm President's Club Qualifier, State Farm Chairman's and Crystal Excellence Qualifier.
Our Mission
Our mission is to provide our clients with a unique and personalized experience, tailored to their specific needs and goals. We believe that everyone deserves to have a trusted partner to help them navigate the complexities of insurance, and we're committed to delivering exceptional service, expert guidance, and tailored insurance solutions to individuals, families, and businesses in Spokane, Spokane Valley, and Coeur D'Alene, ID.
Our Services
We offer a wide range of insurance products and services, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. We also provide Banking and Annuities services, and our licensed professionals are dedicated to helping you find the right coverage for your specific needs and budget.
Our Commitment
We're committed to building long-term relationships with our clients, and we're dedicated to providing exceptional service, expert guidance, and personalized attention to each and every client. Whether you're looking for a new insurance policy, or simply have questions about your existing coverage, we're here to help. Contact us today to learn more about our services and how we can help you achieve your goals.
Exceptional Customer Service
The majority of the reviews praise the exceptional customer service provided by the State Farm insurance agency, particularly Shari Wilhelm and her team, including Jesse, Tanya, Missy, and Macy. Reviewers praise their helpfulness, knowledge, and prompt responses. They also appreciate the attention to detail and the willingness to go above and beyond to ensure their needs are met.
Long-Time Clientele
Many reviewers have been with State Farm for an extended period, with some mentioning they have been with the agency for over 20 years. They appreciate the consistency of service and the fact that their needs are always met.
Agent Knowledge
Reviewers are impressed with the agents' knowledge of insurance products and their ability to explain complex information in a clear manner.
Communication
The agency's communication skills are highlighted, with reviewers noting that they are kept informed throughout the process and that their questions are always answered promptly.
Personalized Service
Several reviewers mention that they have a personal relationship with the agents, citing specific names, such as Tanya, Missy, and Macy. They appreciate the personalized service and feel valued as clients.
Efficient and Stress-Free
The agency's efficiency is a common theme, with reviewers noting that changes to their policies are handled quickly and with minimal fuss.
Disappointment
The only negative review mentions the cancelation of insurance without notice, with the reviewer expressing disappointment and frustration.
