Business Details
18 Years
experience
Your Trusted Bike & Ski Shop in Palmer, Alaska
Backcountry Bike and Ski has been serving the Palmer, Alaska community since 2008, dedicated to fostering a bike-friendly and ski-active lifestyle. Our full-service shop offers top-quality bikes and skis for all skill levels, complemented by comprehensive repair, rental, and tune-up services. We prioritize professional assembly, precise bike fittings, and ongoing maintenance support, including an industry-leading 3-year complimentary tune-up plan for new bike purchases. Our team emphasizes customer education, trail advocacy, and community engagement through events like the annual Palmer Classic.With expertise in addressing mechanical needs from basic adjustments to advanced suspension tuning, we ensure equipment longevity and performance. Our commitment to quality extends to ski and snowboard maintenance, offering waxing, sharpening, and mounting services. Transparent pricing, free estimates, and a 30-day service guarantee underscore our dedication to customer satisfaction. Located in Alaska's Matanuska Valley, we serve as a hub for outdoor enthusiasts seeking reliable gear and expert advice year-round.
Services
Bike Sales
Ski Rentals
Tune-Up Packages
Equipment Repairs
Trail Advocacy Programs
Details
- Year established: 2008
Highlights and features
- We provide 3 years of complimentary professional bike tune-ups with every new purchase
- Our team offers expert assembly and precise bike fitting services
- We specialize in trail advocacy and community outdoor education programs
- Our service department handles complex suspension and hydraulic brake systems
- We guarantee all services for 30 days with no appointment required for readjustments
Services
New Bike Tune-Up Plan
Our 3-year complimentary tune-up plan ensures optimal performance for new bike purchases. Includes cable adjustments, bearing maintenance, and defect repairs. Excludes consumables like tires and chains. Professional mechanics address break-in period requirements to maintain precision shifting and braking performance throughout ownership.
Suspension Tuning
Specialized suspension services for full, front, and rear systems. Features seal replacement, air can service, pivot inspection, and hydraulic bleeding. Technicians use professional tools for drivetrain cleaning and component replacement to restore performance on complex mountain bike suspension setups.
Ski and Snowboard Maintenance
Professional ski and snowboard preparation including waxing, edge sharpening, and mounting. Our technicians maintain Nordic skis, downhill skis, and snowboards with precision tuning. Offers seasonal equipment check-ups to ensure safety and performance in Alaska's winter conditions.
Bike Rentals
Seasonal bike rental program for various skill levels and terrain types. Maintains modern fleet with regular professional servicing. Provides reliable transportation for local trails and backcountry adventures in the Matanuska Valley region throughout the year.
Community Trail Programs
Trail advocacy initiatives promoting safe cycling and responsible backcountry use. Organizes annual events like the Palmer Classic and provides local trail resources. Partners with regional organizations to develop sustainable riding areas in Alaska's unique terrain conditions.
Questions
What does the 3-year bike tune-up plan cover?
Covers cable tension adjustments, bearing maintenance, and manufacturer defect repairs for 3 years. Excludes consumables like tires and chains.
Do you service all bike types?
Yes, including mountain, road, and hybrid bikes with specialized suspension and hydraulic brake systems.
Are rentals available year-round?
Yes, seasonal bike and ski rentals remain available across all weather conditions.
Do you offer emergency repairs?
Basic repairs prioritized with rush service available for urgent mechanical issues.
How do you support local trails?
Through advocacy programs, event sponsorships, and partnerships with regional trail organizations.
What's included in a complete tune-up?
Bleeding brakes, cable replacement, drivetrain cleaning, bearing adjustments, and safety inspections.
