At Hancock Pharmacy Long Wharf, we are dedicated to providing our customers with the highest level of service and care. Our mission is to provide our customers with high-quality products and comprehensive services that exceed their expectations. We strive to go above and beyond the highest levels of service and safety, ensuring that our customers feel valued and respected.
Our History
Hancock Pharmacy Long Wharf has been serving the Connecticut public since 1959. As a family-owned business, we are committed to providing personalized health care that surpasses any chain pharmacy in the area. We believe that every customer is a neighbor, and we strive to make everyone feel like part of our family.
Our Services
At Hancock Pharmacy Long Wharf, we offer a wide range of services designed to meet the unique needs of each of our customers. Our pharmacists work closely with doctors, nurses, APRN's & PA's to ensure that our customers receive the best possible drug therapy care.
Prescription Services
We offer comprehensive prescription services, including prescription filling, delivery, and mail order options. Our pharmacists are committed to providing one-on-one consultations, explaining side effects, interactions, and any questions or concerns you may have.
Meet Our Staff
At Hancock Pharmacy Long Wharf, we are proud to have a team of dedicated and experienced professionals. Our staff includes registered pharmacists, pharmacists-in-training, and certified pharmacy technicians.
Pharmacists
Our team of registered pharmacists has extensive training and experience in providing expert care and advice. Our pharmacists are dedicated to staying up-to-date with the latest developments in pharmaceuticals and healthcare, ensuring that our customers receive the best possible care.
Meet Our Staff
Here is a list of our experienced pharmacists:
- Andy Zhang, R.Ph., Pharm. D.
- Jacqui Murphy, R.Ph.
- Frank Bruno, R.Ph.
Community Involvement
At Hancock Pharmacy Long Wharf, we are committed to giving back to our community. We participate in local events, sponsor community activities, and provide educational materials to help promote health and wellness.
Exceptional Customer Service
Many reviewers have praised the pharmacy for its exceptional customer service. The staff, including Tom, Brian, Jackie, and the girls, have created a welcoming atmosphere that makes customers feel like family. Reviewers have commented on how the staff takes the time to educate and enlighten customers, something that sets this pharmacy apart from its competitors.
Personalized Attention
The pharmacy's ability to provide personalized attention has been highly praised by reviewers. They have noted that the staff never keeps them waiting and are always willing to go the extra mile to ensure their needs are met. Reviewers have also appreciated the pharmacy's approach to healthcare, citing instances where the staff has shown a willingness to think in the patient's best interests.
Long-term Satisfaction
Several reviewers have expressed their loyalty to the pharmacy, having been customers for years. They have praised the pharmacy's consistency in delivering excellent service and have stated that they will not go anywhere else.
Changes in Management
However, one reviewer has expressed disappointment with the new management, stating that the staff has become difficult to work with. They have criticized the new rules and the staff's behavior over the phone, leading them to take their business elsewhere.
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