Business Details
28 Years
experience
Emergency
services
Luxury Cleaning & Maintenance Services in NYC
Founded in 1998 by Elvira Salic-Ahmetaj as a woman-owned enterprise, JMS Cleaning has established itself as a premier provider of luxury cleaning and maintenance services across Manhattan, New York City, New Jersey, and Pennsylvania. Our mission centers on delivering exceptional service through unmatched professionalism, reliability, and trust, catering to high-end residences, prestigious office buildings, and boutique hotels. With over 100 skilled employees and 25 years of industry experience, we specialize in white-glove standards using premium, non-toxic products and industry-leading techniques. Our comprehensive offerings include window cleaning, carpet and upholstery cleaning, closet organizing, drapery cleaning, and customized cleaning plans tailored to client needs.Recognized as one of the most reputable cleaning companies in the region, we maintain memberships in BOMA NY and WBENC, underscoring our commitment to integrity and excellence. Our team provides 24/7 availability for urgent repairs and preventative maintenance, ensuring spaces remain safe, welcoming, and immaculate. Client satisfaction is guaranteed through meticulous attention to detail, with services extending to plumbing, electrical work, and professional painting. OSHA-certified and dedicated to continuous improvement, we pride ourselves on treating every property as if it were our own, fostering long-term partnerships built on trust and consistent performance.
Services
Commercial Cleaning
Residential Housekeeping
Carpet Cleaning
Window Cleaning
Post-Construction Cleaning
Plumbing Services
Handyman Repairs
Sanitization Protocols
Closet Organizing
Drapery Cleaning
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency maintenance and urgent repair services.
- Our team is trained in white-glove cleaning standards with non-toxic products.
- We specialize in customized cleaning plans for luxury residences and commercial spaces.
- Our satisfaction guarantee ensures flawless results every time.
- We maintain OSHA certification and memberships in BOMA NY and WBENC.
Associations and certifications
- OSHA
- BOMA NY
- WBENC
What people say
Outstanding service
Always looks fantastic
Reliable service
White-glove standards
Satisfaction guaranteed
Services
Commercial Cleaning
Our commercial cleaning services ensure daily maintenance and deep sanitizing for office spaces, focusing on touchpoint disinfection and creating safe environments. We cater to Class A office buildings and boutique firms, combining preventative maintenance with post-pandemic protocols to maintain professional standards. Clients benefit from consistent, reliable service that enhances workplace hygiene and employee well-being.
Luxury Housekeeping
Tailored luxury housekeeping services provide discreet, white-glove treatment for high-end residences. Our team manages customized cleaning schedules, linen care, and detailed maintenance while respecting client privacy. Using premium products, we ensure living spaces remain immaculate and welcoming, meeting the exacting standards of discerning homeowners and property managers across Manhattan and the tri-state area.
Window Cleaning
Specialized window and glass cleaning services maintain pristine visibility for residential and commercial properties. Our technicians handle high-rise exteriors and interior glass features with safety-certified equipment, removing buildup without damaging surfaces. This service enhances curb appeal for businesses and provides sparkling clarity for luxury residences and office buildings.
Emergency Plumbing
24/7 emergency plumbing solutions address urgent leaks, clogs, and fixture failures across residential and commercial properties. Our licensed plumbers perform preventative maintenance and rapid repairs to minimize disruption, ensuring functional plumbing systems in luxury homes, offices, and high-traffic commercial spaces throughout the New York metropolitan area.
Post-Construction Cleaning
Comprehensive post-construction cleaning services prepare spaces for occupancy by removing debris, dust, and residue from renovations. We specialize in move-in/move-out protocols for luxury residences and commercial properties, ensuring surfaces meet white-glove standards before client handover, with attention to detail that exceeds industry benchmarks.
People
Elvira Salic-Ahmetaj
Owner
Founded JMS Cleaning in 1998 after identifying industry gaps while managing a NYC health club. As a single mother at 24, she built the company into a 100+ employee enterprise recognized for excellence in luxury cleaning services across the tri-state area.
Lou Ahmetaj
Co-Owner
Joined the business in 2002, leveraging entrepreneurial experience to expand operations. Together with Elvira, he grew JMS into a trusted name for commercial and residential cleaning services, maintaining focus on integrity and reliability across Manhattan and surrounding regions.
Alejandra
Payroll Supervisor
Manages payroll operations with precision, ensuring timely and accurate compensation for our 100+ team members while maintaining compliance with financial regulations.
Joe
Project Manager
Coordinates complex cleaning projects across commercial and luxury residential accounts, ensuring seamless execution of customized service plans for high-profile clients.
Camille
Controller
Oversees financial operations and strategic budgeting, maintaining fiscal health while supporting growth initiatives across JMS Cleaning's expanding service areas.
Questions
What areas do you serve?
We provide services throughout Manhattan, New York City, New Jersey, and Pennsylvania, covering luxury residences, commercial spaces, and high-rise buildings.
Do you offer emergency cleaning services?
Yes, our 24/7 emergency services include urgent plumbing repairs, post-incident sanitization, and immediate maintenance requests across residential and commercial properties.
What specialized cleaning methods do you use?
We employ white-glove standards with premium, non-toxic products, including advanced sanitization protocols for post-construction cleaning, carpet care, and window maintenance.
Are your services customizable?
Yes, we create tailored cleaning plans for each client, from luxury residences to commercial offices, adjusting frequency and scope to meet specific needs.
How do you ensure service quality?
Through rigorous staff training, OSHA-certified practices, and a satisfaction guarantee that ensures flawless results on every service visit.
What accreditations do you hold?
We maintain OSHA certification and memberships in BOMA NY (Building Owners and Managers Association) and WBENC (Women's Business Enterprise National Council).
