Protecting what's most important to you, one policy at a time.
At State Farm Insurance Agent Charles Baum, we are dedicated to providing top-notch insurance services to our clients in Silver Spring, MD, and surrounding areas. With over 50 years of experience as a State Farm Agent, I, Charles Baum, along with my team, are committed to providing personalized and professional service to our customers.
Our Services
We offer a wide range of insurance products, including Auto, Motorcycle, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles, as well as banking services. Our team is fluent in English, Spanish, and Vietnamese, ensuring that we can cater to a diverse range of clients. We pride ourselves on providing old-fashioned customer service, where you can speak to real people in real-time with any policy questions.
Our Philosophy
At State Farm Insurance Agent Charles Baum, we believe that finding the right insurance provider is not just about finding the right prices, but also about finding the right team to lead you through the process - answering questions, providing guidance, and truly being present to help. Our goal is to provide a personalized price plan that meets your unique needs, whether it's for your home, vehicle, business, or family.
Our Office
Our office is conveniently located in the White Oak area of Silver Spring, MD, and is easily accessible. We are open Monday through Friday from 9am to 5pm, and offer after-hours appointments by request. You can also schedule a virtual meeting with us at your convenience.
Our Mission
Our mission is to provide exceptional insurance services that meet the unique needs of our clients. We strive to build long-lasting relationships with our customers, founded on trust, honesty, and professionalism. We are committed to helping you protect what's most important to you.
Overall Experience
The reviews highlight the exceptional service provided by the State Farm team, particularly Tirsa Jimenez and Lan. The reviewers praise the team's professionalism, hard work, and prompt responses.
Positive Aspects
- The team's ability to provide excellent service, exceeding expectations
- Professional and organized office environment
- Friendly and helpful staff, including Tirsa Jimenez and Lan
- Prompt responses to documentation requests
Staff Performance
The reviewers specifically commend Tirsa Jimenez for her hard work and help in finalizing a real estate transaction. Lan is also praised for being a sincere pleasure to speak with and providing excellent service.
