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Quality Service at an Unbeatable Price

Stephen's Cleaners is a family-owned and operated business that has been providing high-quality dry cleaning, rug cleaning, and embroidery services to the Waltham, MA community since 2006. Our founders, Stephen and Heather McGovern, are dedicated to delivering exceptional service and unmatched quality to our customers.

Our Story

Stephen's Cleaners was inspired by Stephen's grandfather, Thomas Russo, who owned and operated Meadow Cleaners in Waltham for 57 years. With a passion for providing excellent service and a commitment to quality, Stephen and Heather McGovern decided to start their own business, following in the footsteps of their predecessor. Today, Stephen's Cleaners is a trusted name in the community, known for its attention to detail, competitive pricing, and state-of-the-art equipment.

Our Services

At Stephen's Cleaners, we offer a wide range of services to meet your cleaning and embroidery needs. Our expert staff uses only the best equipment and techniques to ensure that your garments, rugs, and other items are cleaned and cared for with the utmost care. Our services include:

  • Dry cleaning: From everyday wear to special occasion garments, we provide gentle and effective cleaning services to make your clothes look their best.
  • Rug cleaning: We specialize in cleaning a variety of rug types, from synthetic to wool, and everything in between.
  • Embroidery: Our expert embroiderers can create custom designs, logos, and more on a wide range of clothing and accessories.

What We Provide

At Stephen's Cleaners, we're dedicated to providing top-notch service and unbeatable quality. Our team of experts takes pride in every garment, rug, and embroidery project that comes through our doors. Whether you need a simple cleaning or a custom embroidery design, we're here to help. Bring us your most prized possessions, and we'll treat them with the care and attention they deserve.

Competitive Pricing

We believe that quality service shouldn't have to break the bank. That's why we offer competitive pricing on all of our services. From dry cleaning to embroidery, we strive to provide the best value in town.

Reviews
Positive: Reviewers praise the high-quality apparel and services, friendly customer service, and quick turnaround.
Negative: One reviewer had a disappointing experience with dry cleaning, citing that their dress still had stains after the first cleaning.

Overall Experience

Reviewers have had a largely positive experience with Stephens Cleaners, praising the quality of their apparel and services.

Apparel and Services

The quality of Stephens Cleaners' apparel, such as knit hats, is highly praised by reviewers. The embroidery and screen printing services are also commended for their high quality. Additionally, the dry cleaning services are appreciated for their quick turnaround and good pricing.

Customer Service

The customer service at Stephens Cleaners is friendly and helpful. Reviewers appreciate the owner, Steve, who is described as a pleasure to talk to and runs a great family business.

Areas for Improvement

One reviewer had a disappointing experience with dry cleaning, citing that their formal silk dress still had stains after the first cleaning. However, the business did offer to redo the cleaning, which was appreciated.

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