Business Details
Emergency
services
Your Trusted Property Management Partner in Fort Myers
Royal Palm Property Management was founded by investors for investors, with a mission to maximize income, protect assets, and return time to property owners. Our team operates with honesty, respect, and courage, delivering transparent property management solutions across Southwest Florida. With decades of combined experience in real estate investment and management, we combine local market expertise with efficient systems to handle every aspect of property operationsfrom marketing and tenant screening to maintenance and financial reporting.Our investor-focused approach ensures properties are managed as businesses, not hobbies, while maintaining a commitment to ethical practices, clear communication, and measurable results. This hands-on experience managing our own rental portfolios ensures we understand the challenges landlords face and how to solve them effectively.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Property Inspections
Emergency Repairs
Lease Renewals
Real Estate Sales
Online Portal Access
Highlights and features
- We offer 24/7 emergency maintenance response to protect property investments
- Our tenant screening includes credit, criminal, and rental history verification
- Transparent accounting with real-time owner portal access and monthly reporting
- Local Southwest Florida market expertise with strategic property marketing
- Hands-off management with guaranteed rent collection and repair cost control
Services
Property Marketing
Our strategic marketing combines professional photography, premium listings, and broad online exposure to minimize vacancy periods. We create compelling property presentations that attract qualified tenants while leveraging local market insights to optimize rental pricing and leasing speed. This approach ensures maximum visibility and competitive positioning in Southwest Florida's dynamic real estate market.
Tenant Screening
We implement a rigorous multi-step screening process including credit checks, criminal background verification, income validation, and rental history analysis. This comprehensive approach ensures tenant reliability while protecting property investments. Our standards exceed industry norms to maintain high occupancy rates and minimize risk for property owners.
Maintenance Coordination
Our 24/7 emergency response system and vetted contractor network ensure rapid resolution of maintenance issues. We prioritize cost-effective solutions while maintaining quality standards through pre-approved pricing and documented service protocols. Regular property assessments help identify potential issues before they escalate into costly repairs.
Financial Reporting
Monthly financial statements provide detailed expense tracking, tax-ready documentation, and performance analytics through our secure online portal. Owners receive transparent reporting with direct deposit distributions between the 10th and 20th of each month. Our system ensures complete financial visibility and compliance with trust accounting regulations.
Lease Renewals
We proactively manage lease renewals through early tenant communication (90-120 days before expiration) and market analysis to optimize rental rates. Our process includes property preparation, marketing, and tenant replacement guarantees for qualifying packages, ensuring continuous occupancy and stable income streams for property owners.
People
Ashley Simonelli
Broker Owner
Active investor with diverse Southwest Florida properties, Ashley founded Royal Palm to address gaps in property management. She combines real estate expertise with operational innovation, focusing on ROI-driven solutions and transparent service for global clients.
Cassandra O'Dea
Office Manager
Licensed Community Association Manager with over a decade of property management experience. Cassandra specializes in HOA-governed properties, delivering efficient solutions through her extensive knowledge of community regulations and tenant relations.
David Lyons
Director of Accounting
Finance expert with UMASS Boston degree and extensive property management accounting experience. David optimizes financial operations through his entrepreneurial ventures and prior roles at Tampa-based property management firms.
LeeAnn Wichlinski
Property Management Specialist
Native Southwest Florida property specialist with hands-on experience in tenant relations and vendor management. LeeAnn combines local market knowledge with practical insights from her previous property maintenance business to deliver effective property solutions.
Ollie de Lira
Operations Manager
Customer service expert with eight years in tenant relations and operations management. Ollie applies strategic communication skills and internal process optimization experience to ensure seamless interactions between tenants, vendors, and property owners.
Questions
How does Royal Palm Property Management handle emergency maintenance requests?
We provide 24/7 emergency support for critical issues like plumbing leaks or electrical failures. Tenants contact our emergency line for immediate assistance, with rapid response prioritizing both speed and cost efficiency.
What sets Royal Palm's tenant screening process apart from competitors?
Our comprehensive screening includes credit checks, criminal background verification, income validation, and rental history analysis. We maintain higher standards than industry norms to ensure tenant reliability and protect property investments.
How frequently do property inspections occur?
Inspections occur at least once or twice annually depending on management package, with documentation of property condition and tenant compliance. This proactive approach identifies maintenance needs before they escalate.
Can owners access financial reports online?
Yes, our secure owner portal provides 24/7 access to financial statements, tax documents, and performance analytics. Monthly reports include detailed income/expenses tracking and direct deposit distributions between the 10th-20th of each month.
What happens if a placed tenant fails to pay rent?
Our payment guarantee ensures we don't collect management fees until owners receive rent. If tenants default, we handle collections while maintaining transparent communication throughout the resolution process.
Do you offer real estate sales services alongside property management?
Yes, our Simonelli Real Estate Group provides full-service sales for investment properties. Our agents specialize in Southwest Florida markets, offering coordinated buying/selling services for property investors.
