The place where technology meets beauty and science
Welcome to our business, where we are dedicated to providing our customers with an extensive selection of flooring options. With a wide variety of products, we are confident that we can meet the needs of both residential and commercial projects. Our inventory includes carpet, carpet tiles, luxury vinyl plank and tile, hardwood floors, laminate, ceramic tile, and carpet pads. We have built strong relationships with manufacturers, allowing us to offer you the best prices on top flooring brands.
Carpet and Carpet Tiles
From plush, soft carpets to low-pile, durable solutions, our carpet selection includes options for every space and preference. Our pet-friendly and patterned carpets are great for high-traffic areas, while our wool and sisal carpets are perfect for creating a cozy atmosphere. We also offer waterproof carpets for areas prone to moisture and spills.
Not only do we carry various types of broadloom carpets, but we also offer a wide range of carpet tiles for commercial and residential applications. These interlocking tiles come in various textures, patterns, and colors, making it easy to create a custom, stylish look that will withstand high foot traffic. Our outdoor & grass and red carpet options can add a touch of elegance to any event or space.
Luxury Vinyl Plank & Tile
Experience the beauty and durability of our luxury vinyl plank and tile offerings. These low-maintenance and fade-resistant flooring options can mimic the appearance of natural materials such as hardwood and stone, providing you with versatile and budget-friendly alternatives. Our commercial luxury vinyl tiles are an excellent option for businesses seeking durable and long-lasting floors that can withstand the test of time.
Hardwood Floors
For those who prefer the warmth and elegance of hardwood floors, our extensive collection includes various colors, finishes, and species. Our solid hardwood, engineered hardwood, and cabin-grade hardwood selections can be customized to fit your home or office. With options ranging from smooth, hand-scraped, and distressed finishes, you are sure to find the perfect hardwood floor to match your design preferences.
Laminate Flooring
Our laminate flooring boasts durability and an impressive likeness to genuine hardwood, tile, or stone floors. Our distressed, hand-scraped, and smooth-finish options cater to various design tastes and styles. Choose from residential and commercial laminate flooring for walls, ensuring that we have the perfect solution for every project need.
Other Flooring Solutions
For additional flooring needs, we provide tile carpet pads, vinyl flooring accessories, underlayment, and adhesive options. Our VCT accessories are available for customization and maintenance of commercial spaces, while our cove base laminate trims can be used for a seamless finish.
We at our business strive to bring you unparalleled selection, excellent pricing, and industry-leading customer service. With our diverse flooring products, expert knowledge, and commitment to your satisfaction, you can trust us as your go-to destination for all your flooring needs.
Damaged Product and Poor Customer Service
The majority of reviews were negative, with one review standing out for its poor customer service and damaged product. Pete Steel, a 1-star reviewer, experienced issues with Carpet Express's product and customer service. The salesman promised a thoroughly inspected carpet, but it arrived damaged and discolored. Despite this, the company refused to refund or exchange the product unless the customer paid for return shipping again. The reviewer ultimately ended up doing a chargeback, but claims the company owner, Mike, lied to the credit card company.
Positive Reviews
In stark contrast, the majority of reviews were overwhelmingly positive, praising Customer Service, Professional Salespeople, Competitive Prices, and Quality Products. Multiple reviewers mentioned excellent experiences with specific salespeople, including Gabriel, Dennis, Debra, and Jim Young.
Inconsistent Experience
The inconsistencies in customer service and product quality are a major concern, as some reviewers experienced excellent service and products, while others had terrible experiences.
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