Business Details
Trusted Property Management Services in Tucson, AZ
At New Concept Property Management, we create a significant competitive advantage for our clients by setting new standards of customer service and satisfaction. With over 15 years of combined experience in property management and real estate sales, our team delivers tailored solutions that prioritize transparency, compliance, and local market expertise. We specialize in tenant law, ensuring adherence to federal and state housing regulations while minimizing financial liability for property owners. Our customer-centered approach includes 24/7 online portal access, licensed local vendor partnerships, and a commitment to maintaining trust through prompt communication and problem resolution.By focusing equally on landlord and tenant satisfaction, we reduce turnover rates and maximize rental profits. Our services span property marketing, tenant screening, maintenance coordination, rent collection, and legal guidance, all designed to streamline property management for both local and out-of-state landlords.
Services
Property Marketing
Tenant Screening
Maintenance Coordination
Rent Collection
Property Inspections
Financial Reporting
Eviction Assistance
Legal Compliance
Vendor Partnerships
Online Portal Access
Highlights and features
- We offer 15 years of property management experience with a customer-centered approach.
- Our team specializes in Arizona tenant law compliance and eviction prevention.
- We maintain a network of licensed local contractors for reliable maintenance services.
- Our 24/7 online portal provides real-time property performance tracking and reporting.
- We guarantee transparent pricing with no hidden fees or unexpected charges.
What people say
Fantastic results
Trust and communication
Kept promises
Low turnover rates
Reliable maintenance
Services
Property Marketing
Our property marketing services utilize proven techniques to maximize rental visibility. We create compelling listings and leverage digital platforms to attract qualified tenants. By analyzing local market trends, we optimize pricing strategies and promotional content to ensure fast tenant placement while maintaining property value.
Tenant Screening
We implement rigorous tenant screening processes to protect property owners. Our background checks include credit history, criminal records, and rental references. This thorough evaluation minimizes risk while ensuring compliance with fair housing laws, helping landlords find responsible tenants who will respect their properties.
Maintenance Coordination
Our maintenance services connect landlords with licensed local contractors for prompt repairs. Through our digital portal, tenants submit requests that we prioritize and track to completion. We ensure quality workmanship while maintaining clear communication between all parties to resolve issues efficiently and maintain property condition.
Rent Collection
We handle all aspects of rent collection through our secure online portal. Tenants receive automated payment reminders, and we track transactions to ensure timely payments. For late payments, we implement follow-up procedures while providing property owners with detailed financial reports and quick fund disbursement.
Legal Compliance
Our legal guidance services ensure property owners meet all housing regulations. We monitor insurance requirements, HOA rules, and local ordinances to maintain compliance. This includes proper security deposit handling, accessibility standards, and contract enforcement to protect landlords from potential legal issues.
People
Dino Koch
Designated Broker
Dino Koch brings 15 years of property management and real estate experience to New Concept Property Management. Originally from Illinois, he moved to Arizona in 2001 and transitioned from real estate sales to property management to better serve property owners. He specializes in tenant law and local market dynamics.
Susie Koch
Office Manager
Susie Koch has two years of property management experience and two years in real estate sales. Originally from Alabama, she moved to Arizona in 1981 and focuses on office operations while managing client communications. Her background includes tenant relations and financial reporting for rental properties.
Questions
What property management services do you offer in Tucson?
We provide full-service property management including marketing, tenant screening, maintenance, rent collection, legal compliance, and financial reporting for residential properties in Tucson and surrounding areas.
How do you handle tenant screening and selection?
Our screening process includes credit checks, criminal background reports, rental history verification, and income evaluation to ensure qualified tenants who will maintain your property and pay rent on time.
Can you help with rental pricing and market analysis?
Yes, we provide free rental analyses to determine current market value for your property, including recommendations for maximizing rental income while remaining competitive in the local market.
What areas do you serve besides Tucson?
We serve Oro Valley, Marana, Vail, Catalina, Red Rock, Green Valley, Sahuarita, and Corona de Tucson, maintaining consistent service quality across all Tucson metropolitan areas.
How do maintenance requests get handled after hours?
Our 24/7 online portal allows tenants to submit maintenance requests at any time. Emergency repairs receive immediate attention while non-urgent issues are scheduled promptly during regular business hours.
What sets your property management company apart?
We differentiate ourselves through personalized service, local market expertise, transparent pricing, and our commitment to maintaining both property owner and tenant satisfaction through effective communication.
