Emergent

For over 30 years, Emergent has been empowering businesses in Central Florida with reliable and innovative communication solutions. We've witnessed firsthand how outdated communication systems can hinder productivity and impede growth. That's why we partner with NEC to provide businesses with powerful, flexible, and affordable Unified Communication (UC) solutions.

Our Mission

Our mission is to empower businesses to communicate effectively and efficiently, regardless of size or industry. We achieve this by:

• Offering reliable, scalable, and cost-effective cloud-based communication services
• Providing personalized solutions tailored to each customer's unique needs
• Delivering exceptional customer service throughout the process
• Empowering businesses to communicate seamlessly and collaborate seamlessly

Our Services

We offer a comprehensive suite of services, including:

Unified Communication Solutions

• Fully integrated phone systems with seamless chat, video, screen sharing, and file management capabilities
• Scalable cloud-based services that adapt to your changing business needs
• Advanced features like call recording, auto attendants, and detailed call analytics
• Affordable pricing with no hidden charges or long-term contracts

Business Phone Service

• Modern and intuitive user interface for seamless collaboration
• Integration with mobile devices for seamless communication on the go
• Comprehensive call management features to streamline your workflow
• Reliable and secure cloud-based storage for your business phone data

Contact Center Solutions

• Agent and supervisor dashboards for efficient call handling
• Automated workflows and reporting tools
• Advanced quality monitoring and analytics
• Custom integrations for seamless customer engagement

Dedicated Support

• Responsive and knowledgeable customer support team available 9am-5pm weekdays
• Online portal for remote system management and troubleshooting
• Proactive approach to ensuring your complete satisfaction

Why Choose Emergent?

Our commitment to:

• Customer-centricity: We prioritize understanding your needs and delivering personalized solutions.
• Innovation: We leverage the latest technology to offer advanced and efficient communication solutions.
• Value-driven pricing: We offer transparent and competitive pricing models without hidden costs.
• Exceptional support: We are dedicated to providing responsive and helpful customer service every step of the way.