Family Plumbing You Can Trust!
At Hilton Animal Hospital, we understand that pets are an integral part of your family, and we treat them with the same love, care, and compassion that we would our own. As a privately-owned, community-centered, full-service veterinary hospital, we are dedicated to providing exceptional care to our patients and unparalleled service to our clients.
Our Story
Located in Newport News, Virginia, Hilton Animal Hospital has been serving the Tidewater Area for years, providing comprehensive veterinary medical and surgical services to dogs and cats. Our state-of-the-art facility is equipped with the latest technology, allowing our experienced and compassionate doctors to diagnose and treat a wide range of conditions. From routine vaccinations and wellness exams to complex surgeries and emergency care, we are committed to delivering personalized, high-quality care that meets or exceeds the standards of the veterinary profession.
Our Services
Our veterinary services include medicine, surgery, dentistry, diagnostic laboratory services, radiology, and ultrasound for dogs and cats. We also offer boarding and bathing services for our canine and feline patients. Our doctors have special interests in dermatology, cruciate surgery, and feline medicine, and we are proud to offer advanced care in these areas. Whether your pet needs a routine check-up, surgery, or ongoing treatment for a chronic condition, we are here to help.
Our Commitment to You
At Hilton Animal Hospital, we believe in fostering long-term relationships with our clients, built on trust, communication, and mutual respect. We understand that every pet is unique, with their own needs and personalities, and we take the time to listen to your concerns and develop a personalized plan that's right for you and your pet. Our convenient morning drop-off services and flexible scheduling make it easy to fit your pet's care into your busy schedule, and our competitive rates ensure that you receive the highest level of care without breaking the bank.
Our Promise
At Hilton Animal Hospital, we promise to treat your pet like family, providing compassionate care, honest communication, and exceptional service. We are committed to staying at the forefront of veterinary medicine, investing in the latest technology and continuing education to ensure that our patients receive the most advanced care available. We promise to listen to your needs, answer your questions, and work with you to develop a plan that's tailored to your pet's unique needs.
Overview of Reviews
The reviews of Hilton Animal Hospital are overwhelmingly positive, with the majority of reviewers giving 5-star ratings. The feedback highlights the excellent care, compassion, and professionalism of the veterinarians and staff.
Positive Feedback
- Many reviewers praised the hospital's compassionate and caring staff, stating that they went above and beyond to ensure the well-being of their pets.
- The veterinarians, particularly Dr. McCarron, Dr. Fink, and Dr. Pate, were commended for their expertise, kindness, and willingness to answer questions and provide explanations.
- Reviewers appreciated the hospital's ability to accommodate their pets' unique needs, including behavioral issues and emergency situations.
- The cleanliness and organization of the facility were also praised.
Negative Feedback
- One reviewer expressed disappointment with the hospital's upfront payment policy and perceived lack of empathy from the front desk staff.
- The same reviewer felt that the hospital prioritized money over care and comfort.
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