Experience Excellence in Automotive Repair
At MasterTech Auto, we take pride in being a trusted and reputable auto repair center serving Virginia Beach, VA, Chesapeake, VA, Norfolk, VA, and surrounding areas. Our team of ASE Master Certified Technicians, factory-trained for Land Rover and Jaguar, is dedicated to providing top-notch services to get your vehicle back on the road in no time. With our state-of-the-art diagnostic equipment and industry-leading NAPA Peace of Mind Warranty, you can trust that your vehicle is in good hands.
Our Services
Our comprehensive range of services includes preventative maintenance, fleet servicing, diagnostics, towing, and repair services for domestic and foreign vehicles. Our team of experts uses specialized tools to identify performance issues and provide personalized solutions tailored to your vehicle's unique needs. Whether you're dealing with a faulty battery terminal or complex transmission problems, we've got you covered.
Our Commitment to Excellence
As a Gold-Certified NAPA AutoCare Center, we adhere to the highest standards in vehicle repair and customer service. We're committed to providing quality workmanship, backed by our 36-month/36,000-mile warranty. Our team is dedicated to ensuring that every interaction with MasterTech Auto is a positive and stress-free experience. We understand the importance of transparent communication, which is why we provide digital inspections and detailed reports to keep you informed every step of the way.
Meet the Team
Our team is led by Stacy, our owner, and Samantha, our shop manager. Together, they oversee a team of experienced technicians, including Michael, our shop foreman. We're proud to have a team that is passionate about providing exceptional service and ensuring that every customer leaves our shop feeling valued and satisfied.
Community Involvement
At MasterTech Auto, we're committed to being an active and responsible member of our community. We're proud to serve Virginia Beach, VA, Chesapeake, VA, Norfolk, VA, and surrounding areas, and we're dedicated to providing support to local organizations and initiatives.
Excellent Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism of MasterTech Auto Care. Many reviewers praised the staff's friendliness, honesty, and transparency throughout the repair process. Several reviewers mentioned the staff's ability to explain complex issues in detail, making customers feel informed and confident in the repair process.
Quality of Work and Timely Service
Reviewers were impressed with the quality of work and timely service provided by MasterTech. Many mentioned that the repairs were completed quickly and efficiently, with some even receiving same-day service. The shop's ability to diagnose and repair issues effectively was also praised.
Trust and Reliability
The reviews indicate that customers trust MasterTech to provide honest and reliable service. Many reviewers mentioned that they felt comfortable leaving their vehicles in the shop's care and appreciated the staff's honesty and transparency. Some even mentioned that they had been referred to the shop by friends or family members, further emphasizing the trust and reliability of MasterTech.
Positive Experiences
Reviewers shared numerous positive experiences with MasterTech, including the use of technology to document repairs and provide updates, flexible scheduling, and reasonable pricing. Some reviewers also appreciated the shop's commitment to keeping customers informed throughout the repair process.
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