At Eye Carumba Optometry, we are dedicated to providing exceptional optometric services to the residents and employees of San Francisco's financial district. With over 15 years of experience, our team of expert optometrists, including Dr. Joseph Torres and Dr. Alexander Pham, strive to provide personalized attention to our patients' eye health and visual needs. Our commitment to excellence has earned us a 4.8-star rating and over 220 customer reviews from satisfied patients.
Our Services
We offer a wide range of services to cater to your eye care needs, including:
- Comprehensive Eye Exams: Our expert optometrists will assess your overall eye health, checking for ocular diseases such as glaucoma, cataract, dry eye, and retinal disease.
- Prescription Eyeglasses: Choose from our extensive collection of over 800 spectacle frames, ranging from classical to contemporary designs.
- Contact Lenses: We offer a variety of contact lens options, including daily, weekly, and monthly lenses. You can order contact lenses online, and we'll take care of the rest.
- Eye Health Products: Stay informed about the latest eye health products and technologies that can benefit your eye health.
Our Team
Our team is comprised of experienced optometrists, opticians, and support staff who strive to provide a comfortable and welcoming environment for every patient. Our doctors take the time to listen to your concerns, answer your questions, and thoroughly examine your overall eye health.
Patient Testimonials
Read what our patients have to say about their experiences at Eye Carumba Optometry:
- "Dr. Torres is the best! He genuinely cares about his patients' eye health. He listens carefully and answers questions thoughtfully. The staff is also the best! They make sure that before you leave with new glasses, they meet your expectations for fit and welcome you back for an adjustment if necessary." - Zorah B.
- "Dr. Torres has been my eye doctor for over 20 years, and I couldn't be happier. He is kind, knowledgeable, careful, and thorough." - Lynn T.
- "Dr. Joseph Torres is incredibly knowledgeable about his craft and really professional but at the same time, very friendly and easy to talk to. The staff are incredibly nice as well, especially Trevor who helps out happily with all of his suggestions and makes it incredibly easy for me to decide on what frames or color of lens to choose." - Rain A.
Request an Appointment
Don't wait any longer to take care of your eye health. Request an appointment online or call us at 415.360.6900 to schedule an appointment. Our team will be happy to assist you with all your eye care needs.
Contact Us
We're located at Four Embarcadero Center, LL3, San Francisco, CA 94111. You can reach us by phone at 415.360.6900 or via our website. We look forward to serving you.
Mixed Reviews on Customer Experience
Pricing and Billing Issues
The clinic has faced criticism for its billing practices, with one reviewer reporting that the front desk tried to overcharge them until they verified the numbers with their benefits statement. Another reviewer was unhappy with the cost of repairing their glasses, feeling that the clinic was not taking responsibility for the damage.
Product Quality Issues
One reviewer was disappointed with the quality of their Lindberg glasses, which were returned with a twisted inner plastic rim, and the clinic's response to the issue was unsatisfactory.
Positive Experiences with Doctors and Staff
On the other hand, many reviewers praised the kindness, knowledge, and thoroughness of the doctors, particularly Dr. Torres, who made patients feel at ease and provided excellent care. The staff were also commended for their helpfulness and expertise in finding the right glasses for patients.
Overall Experience
While some reviewers were unhappy with their experience, many others reported positive experiences with the clinic, citing the professionalism of the staff, the quality of the glasses, and the welcoming atmosphere of the office.
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