WE WILL HELP YOUR VEHICLE, GET BACK TO THE ROAD
At Duke Collision, we are a family-owned auto body shop and collision repair workshop based in Raleigh, North Carolina. We offer a full range of auto repair services to fit your needs, with a lifetime warranty on our finished work. Our team of experienced personnel is dedicated to repairing your vehicle to its pre-accident condition. We understand the importance of getting your vehicle back on the road quickly, which is why we offer quick turnaround times and affordable prices. Our state-of-the-art facility is equipped with the latest technology and equipment, ensuring that your vehicle receives the best possible care.
Our Services
We offer a wide range of services, including auto body restoration, auto customization, paint restoration, rust repair, dent repair, collision repair, glass repair, paint services, interior detailing, frame straightening, and hail damage repair. From repairing small dents and scratches to heavy collision repair, our team of qualified technicians is here to help. We pride ourselves on our exceptional service, offering free estimates without an appointment and accepting all previously written insurance estimates.
Our Facilities
Our fenced-in facility consists of over 12,000 square feet and 100 parking spaces, with 24/7 surveillance for added security. We invite you to rely on Duke Collision for all your collision repair needs. Whether you need a simple paint touch-up or a more complex repair, we have the expertise and equipment to get the job done.
Our Commitment
At Duke Collision, we are committed to providing exceptional service and ensuring that our customers are completely satisfied with the work we do. We believe in building long-term relationships with our customers, and we strive to make the repair process as smooth and stress-free as possible. Our motto is "WE WILL HELP YOUR VEHICLE, GET BACK TO THE ROAD, " and we live by those words every day.
Excellent Customer Service
The majority of reviewers were extremely satisfied with the customer service at Duke Collision. Many praised the team for being responsive, transparent, and helpful throughout the repair process. Some reviewers specifically mentioned the names of staff members who went above and beyond to ensure their satisfaction.
Quality of Work
Reviewers were also impressed with the quality of work provided by Duke Collision. Many mentioned that their vehicles were repaired to a high standard, with some even stating that their cars looked "good as new" or "amazing" after the repairs.
Communication and Updates
Several reviewers appreciated the regular updates and communication they received from Duke Collision during the repair process. This helped to build trust and confidence in the shop's ability to deliver high-quality results.
Issues with Damage and Delays
However, one reviewer had a negative experience with additional damage to their vehicle during the repair process, which the shop allegedly failed to take responsibility for. Another reviewer mentioned a delay in the repair process due to parts delays, although they were kept informed throughout.
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