Your Mouth is a Window to Your Overall Health
A Holistic Approach to Oral Health
Shadow Creek Ranch Dental Specialists prioritizes a holistic approach to dentistry, understanding that oral health is interconnected with overall well-being. Our experienced team in Pearland, Texas, treats each patient as an individual, addressing not just physical symptoms but the emotional aspects of dental care.
Understanding the Connection Between Oral and Systemic Health
We know that oral bacteria can translocate to other parts of the body, contributing to serious health issues like heart disease, strokes, and diabetes. Our dentists take a proactive approach, identifying and treating underlying oral problems to safeguard your overall health.
Comprehensive Dental Services
Our comprehensive services cater to the diverse needs of our patients. Whether you require general dental care, pediatric dentistry, or advanced procedures like endodontics, periodontics, or oral surgery, we have you covered.
Services include
- General Dentistry: Comprehensive exams, preventative care, fillings, crowns, dentures, and more.
- Pediatric Dentistry: Gentle and compassionate care for children from infancy through adolescence.
- Cosmetic Dentistry: Teeth whitening, veneers, Invisalign braces, and smile design consultations.
- Oral Surgery: Wisdom tooth removal, dental implant placement, and bone grafting.
- Endodontics: Root canals and other procedures to alleviate tooth pain and restore function.
- Periodontics: Treatment for gum disease, including scaling and root planing.
A Team of Experienced Professionals
Our team comprises highly skilled and compassionate professionals. With extensive experience in all aspects of dentistry, our dentists, hygienists, and assistants provide personalized care and address your concerns with understanding and empathy.
Our team is dedicated to
- Providing gentle and comfortable care.
- Explaining procedures clearly and answering your questions.
- Offering flexible scheduling options to accommodate your busy life.
A Patient-Centered Approach
At Shadow Creek Ranch Dental Specialists, we believe in building trusting relationships with our patients. We take the time to understand your unique needs and concerns, provide personalized recommendations, and ensure you feel empowered and well-informed throughout your entire dental journey.
Staff and Communication Issues
The majority of the negative reviews centered around the staff's lack of professionalism, poor communication, and unmet expectations. Some reviewers mentioned that the young staff lacked professionalism and customer service skills, while others experienced rudeness and a sense of being belittled. There were also issues with poor written communication skills, particularly regarding follow-up appointments and scheduling.
Dental Care Concerns
Several reviewers expressed concerns about the quality of dental care they received. One reviewer mentioned that the orthodontist abruptly ended their treatment, while another reviewer experienced a rare but disturbing incident where an instrument fell into their gum during a root canal procedure. Another reviewer was told they had 12 cavities and needed crowns, but a second opinion revealed that the diagnosis was incorrect.
Scheduling and Wait Time Issues
Some reviewers experienced frustration with scheduling and wait times. One reviewer was upset that they were not seen on time, while another reviewer was told that a last-minute schedule change had been made without their knowledge.
Positive Experiences
On the other hand, many reviewers praised the dental practice for their friendly and welcoming staff, professional care, and comfortable atmosphere. Several reviewers mentioned Amy, the dental hygienist, who was praised for her exceptional care and attention to detail. Other reviewers appreciated the thorough explanations provided by the dentists and the low wait times.
Facilities and Equipment
Some reviewers commented on the cleanliness and modern facilities of the dental practice, which added to their positive experience.
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