A Family-Owned Business with 18 Years of Experience
EC Quality Car Care has proudly served the San Antonio community for over 18 years, offering honest and reliable automotive repairs and maintenance services. Family-owned and operated, we take pride in providing quality work and exceptional customer service.
Our Beginnings and Growth
Our journey began in 1969 when Joel Canales opened a Texaco station at Loop 410 and Ingram Road. Starting with just two automotive bays and four employees, we have steadily grown into a thriving business with six state-of-the-art service bays. We moved to our current location on Louis Pasteur and Fredericksburg Road in 1988 to accommodate our expanding services.
A Team of Experienced Professionals
Our team of certified mechanics undergoes continuous training to stay abreast of the latest advancements in automotive technology. Led by proud owner Emiliano Canales, we are dedicated to providing:
- Quality repairs: We use genuine parts and adhere to rigorous safety standards.
- Honest communication: We provide clear and upfront estimates and explain the repair process in simple terms.
- Exceptional customer service: We value your time and strive to deliver prompt and reliable service.
Dedicated to Our Community
We take pride in offering special discounts to students and military members. We also actively support local schools and businesses.
Services Offered
EC Quality Car Care offers a comprehensive range of services, including:
- General repairs: Oil changes, tune-ups, brakes, exhaust systems, electrical repairs, and more.
- Light duty repairs: Transmission repairs, cooling system repairs, suspension repairs, and engine diagnostics.
- Preventative maintenance: Inspections, oil changes, tire rotations, and emissions testing.
Our Commitment
At EC Quality Car Care, we are committed to providing our customers with honest, reliable, and affordable automotive care. We value your trust and strive to exceed your expectations every time you visit our shop.
Overall Experience
The overall experience at EC Quality Car Care is positive, with most customers praising the shop's honesty, fairness, and excellent customer service. Many reviewers appreciated the communication and updates provided by the staff, which helped them feel informed and cared for.
Pricing and Value
While some customers mentioned that the prices were fair and reasonable, one reviewer felt that they were overcharged for the work done.
Staff and Service
The staff at EC Quality Car Care were consistently praised for their friendliness, politeness, and welcoming nature. Ray and Lou were specifically mentioned as being helpful and communicative. The team's expertise and attention to detail were also appreciated by many reviewers.
Convenience and Timeliness
Some customers mentioned that the shop was busy, and it may take 1-2 days to get an appointment. However, most reviewers were satisfied with the timeliness of the service, and some even appreciated the extra effort the staff put in to get their vehicles fixed quickly.
Be the first to review EC Quality Car Care.
Write a Review
