Business Details
18 Years
experience
Your Trusted Bike Shop in Santa Fe for Sales, Rentals & Repairs
Our team of experienced bicycle mechanics takes pride in delivering exceptional service and fostering a vibrant cycling community. We offer guaranteed cost estimates for repairs, quick turnaround times, and transparent communication throughout every project. Our inventory includes high-quality bicycles and accessories from trusted brands like Trek, Yeti, and Surly, as well as thoroughly overhauled used bikes backed by a two-month mechanical guarantee. Whether you're a local cyclist or visiting from out of town, our staff is committed to providing honest assessments, personalized recommendations, and reliable maintenance for all types of bicycles, from vintage ten-speeds to cutting-edge mountain models.We prioritize customer satisfaction through competitive labor rates, comprehensive service packages, and a deep understanding of cycling needs across road, mountain, touring, and commuter disciplines. Our dedication to the sport extends to supporting local trails and ensuring every rider finds the right equipment for their journey. Since 2008, we've remained focused on our core mission: keeping bikes rolling smoothly while building lasting relationships with our neighbors and visitors alike.
Services
Bike Repairs
Rentals
Suspension Service
Wheelbuilding
New Bike Sales
Used Bike Sales
Tune-Ups
Details
- Year established: 2008
Highlights and features
- Our staff includes certified mechanics with expertise across all bicycle types
- We provide free diagnostics and guaranteed labor pricing for all repairs
- Every used bike undergoes full overhaul with two-month mechanical guarantee
- We maintain competitive labor rates while offering detailed service transparency
- Our inventory includes premium brands like Trek and Yeti alongside practical commuter options
What people say
Friendly staff
Best shop in town
Superb customer service
Great bikes selection
Knowledgeable mechanics
Services
Bike Repairs
Our certified mechanics handle all repair requests from routine adjustments to complex suspension rebuilds. We guarantee labor costs after providing detailed diagnostics, using factory-trained techniques for every bike type including mountain, road, and electric models.
Suspension Service
We maintain optimal suspension performance through precision servicing of forks and rear shocks. Our technicians follow manufacturer maintenance intervals while offering factory-level repairs through Santa Fe-based BTI Service Center partnerships.
Bike Rentals
We offer quality mountain and commuter bike rentals for exploring Santa Fe trails. Our fleet includes well-maintained Trek and Specialized models with helmet and lock options for 24-48 hour periods, available by advance reservation.
New Bike Sales
As Santa Fe's authorized dealer for Trek, Yeti, and Kona, we stock premium mountain, road, and urban bikes. Our sales staff provides expert fitting services and practical advice to match cyclists with ideal models across all ability levels.
Used Bike Sales
Every used bike receives complete mechanical overhaul before sale, including drivetrain replacement and wheel truing. We offer a two-month guarantee against mechanical failure while maintaining competitive pricing for entry-level riders.
People
Mike
Owner
Founded The Broken Spoke in 2008, Mike combines racing experience with mechanical expertise. He leads daily operations while maintaining active involvement in bicycle maintenance and customer service.
Jett
Mechanic
Jett specializes in high-performance bicycle builds and suspension tuning. His technical skills complement a passionate approach to cycle maintenance, serving both casual commuters and serious trail riders.
Questions
What bike brands do you carry?
We're Santa Fe's exclusive dealer for Trek, Yeti, Kona, Linus, Transition, and Surly bikes, offering full model ranges from these premium brands.
Can I bring my own bike parts for installation?
We install parts purchased elsewhere, though labor charges increase slightly to reflect warranty limitations and additional testing requirements.
Do you service vintage bicycles?
Yes, we specialize in restoring older bikes and provide honest assessments about repair cost versus value for vintage frames.
Do rental bikes come with safety equipment?
Helmets and locks are available upon request for rentals, though not included automatically with bike hire packages.
What's your repair guarantee policy?
All repairs carry a satisfaction guarantee. If issues arise from our work, we'll correct them free of charge within 30 days.
