Empowering confident smiles and healthy habits from the start!
At Mercer Island Pediatric Dentistry, we understand that the first step to a healthy life is a healthy smile. Our team of dedicated professionals is committed to providing outstanding pediatric dental care to children of all ages. As the only Board Certified Pediatric Dental Office on Mercer Island, we pride ourselves on our commitment to excellence, our empathetic approach, and our unwavering dedication to ensuring that every child leaves our office with a radiant smile.
Our Philosophy
Our philosophy is simple: every child deserves a healthy, happy smile. We believe that by building trust, encouraging open communication, and educating our young patients and their parents about the importance of oral care, we can help them avoid common dental problems and maintain a healthy, thriving smile for a lifetime. Our gentle, friendly approach ensures that every visit is a positive and enjoyable experience, dispelling the myths and fears associated with dental visits.
Our Services
At Mercer Island Pediatric Dentistry, we offer a comprehensive range of services designed to meet the unique needs of children. From routine check-ups and cleanings to more complex procedures, our expertly trained team is equipped to address any oral health concern. Our services include:
- Prevention: We educate our young patients on the importance of oral hygiene, providing the tools and knowledge necessary to maintain a healthy smile.
- Dental Emergencies: We provide prompt, gentle care for dental emergencies, ensuring that your child's smile remains healthy and intact.
- Sedation for Kids: For anxious or fearful children, we offer sedation options to ensure a comfortable, stress-free experience.
- First Visit: Our first visit is designed to introduce your child to the dentist in a fun, non-threatening way, setting the stage for a lifetime of healthy smiles.
Meet the Team
Our team of dedicated professionals is comprised of:
- Dr. Victoria Vu: A Board Certified Pediatric Dentist with a passion for providing gentle, compassionate care.
- Isabel: A dental assistant with a warm smile and a knack for making children feel at ease.
- Hitansh: A dental assistant with a warm bedside manner and a commitment to providing exceptional care.
- Shuyi: A dental assistant with a kind heart and a talent for educating young patients about the importance of oral care.
Our Commitment
At Mercer Island Pediatric Dentistry, we are committed to providing a comprehensive, patient-centered approach to pediatric dental care. We believe that every child deserves a healthy, happy smile, and we are dedicated to making that a reality.
Overall Experience
The majority of reviewers have had extremely positive experiences at Mercer Island Pediatric Dentistry, praising the friendly and caring staff, the office's kid-friendly environment, and the professionalism of Dr. Vu and her team.
Praises for Dr. Vu and Staff
Many reviewers have mentioned Dr. Vu's exceptional care and kindness towards their children, making them feel comfortable and at ease during their visits. The staff has been praised for their ability to work with kids, making the experience enjoyable and stress-free.
Facilities and Entertainment
The office has been commended for its clean and modern facilities, with one reviewer mentioning the "kids' entertainment setup" as a big plus.
Exceptional Customer Service
Reviewers have appreciated the staff's patience, kindness, and ability to explain procedures and after-care instructions clearly. Some have even mentioned that their children look forward to their dentist visits!
Negative Experiences
Unfortunately, a few reviewers have had negative experiences, citing issues with the front desk service, including lost patient records, violations of HIPAA rules, and insistence on collecting sensitive personal information like social security numbers.
Concerns with Front Desk Service
Some reviewers have expressed frustration with the front desk staff, citing pushiness, lack of understanding, and an overly invasive approach to collecting personal information.
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