Trust us with your most precious possessions
At Throckmorton's Watch and Jewelry, we pride ourselves on being a trusted partner for all your jewelry and watch needs in Austin, Texas. With over 40 years of experience, we have built a reputation for exceptional quality, outstanding customer service, and unparalleled expertise in watch and jewelry repair, sales, and customization.
Our Story
Our journey began with a passion for delivering outstanding customer service and providing top-notch jewelry and watch repair services. Over the years, we have evolved into a premier destination for watch enthusiasts and jewelry lovers alike. Our commitment to quality, honesty, and transparency has earned us a loyal customer base that trusts us with their most precious possessions.
Our Services
At Throckmorton's Watch and Jewelry, we offer a comprehensive range of services designed to meet your unique needs. Our in-house team of skilled watchmakers and jewelers provide expert repair services for watches, jewelry, and knives. From watch battery replacement to custom jewelry design, we use only the finest materials and techniques to ensure that every piece that leaves our workshop meets our high standards of quality and craftsmanship.
Our services include:
- Watch repair and maintenance for mechanical, quartz, and high-end watches
- Jewelry repair, customization, and design
- Knife sharpening and maintenance
- Appraisal services by a third-party, GIA certified appraiser
- Free estimates and consultations for all services
Our Philosophy
At Throckmorton's Watch and Jewelry, we believe that every customer is a customer for life. We strive to build long-term relationships based on trust, honesty, and exceptional service. Our staff is dedicated to providing personalized attention to each customer, ensuring that every interaction is a positive and memorable experience. We take pride in being a local small business that understands the emotional and financial complexities of jewelry and watch ownership.
Why Choose Us
By choosing Throckmorton's Watch and Jewelry, you can rest assured that you're entrusting your valuable possessions to skilled professionals who genuinely care about delivering exceptional results. Our commitment to quality, honesty, and transparency sets us apart from the big box stores and online retailers. When you choose us, you'll experience:
- Personalized service from experienced professionals
- Unparalleled expertise in watch and jewelry repair
- Competitive pricing without compromising on quality
- A loyal customer base that trusts us with their most precious possessions
At Throckmorton's Watch and Jewelry, we look forward to serving you and earning your trust.
Positive Feedback
Professionalism and Quality of Service
Many reviewers praised the professionalism and quality of service at Throckmorton's. They appreciated the friendly and knowledgeable staff, prompt service, and attention to detail.
Repair and Restoration
Customers were impressed with the jeweler's ability to repair and restore their watches and jewelry. They praised the quick turnaround time, affordability, and high-quality workmanship.
Trust and Reliability
Reviewers trusted Throckmorton's with their valuable items, citing the staff's honesty and reliability. They felt comfortable leaving their possessions in the jeweler's care.
Personalized Service
Some customers appreciated the personalized service they received, noting that the staff took the time to listen to their needs and provided collaborative solutions.
Poor Communication
A few reviewers expressed frustration with the jeweler's communication style, citing instances of evasiveness and unresponsiveness.
Overpricing
One customer felt that Throckmorton's prices were too high compared to other jewelers.
Inability to Repair Certain Items
A couple of reviewers were disappointed when Throckmorton's was unable to repair their watches, citing that other jewelers were able to fix the same issues.
Be the first to review Throckmorton's.
Write a Review
