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Our Mission
At (Mend)Bicycles, we believe cycling is for everyone. We're passionate about providing riders of all ages and abilities with the right equipment, expert advice, and a supportive community to empower their journey.
Our Story
Founded in 2014 by James, a dedicated cyclist and father, (Mend)Bicycles began as a mobile bike repair service for Seattle Children's growing bike commuting community. From humble beginnings, operating out of a 1990 Honda Accord and a tent, to our current two convenient locations, we've grown with the support of the amazing Seattle cycling community.
What Makes Us Unique
- Community-Focused: We're deeply committed to supporting all types of riders - beginners, commuters, mountain enthusiasts, and everyone in between. We offer programs and partnerships that empower cyclists at all stages of their journey.
- Expert Service: Our team of skilled technicians are dedicated to providing top-notch bike repairs, professional bike fits, and personalized advice.
- Curated Products: We carefully select high-quality bicycles, components, and accessories to meet the needs of every rider.
- Inclusive Atmosphere: We foster a welcoming and respectful space, where everyone feels comfortable, regardless of their experience, gender, or background.
Our Values
- Community: We believe in the power of cycling to connect people and build stronger communities.
- Accessibility: We are committed to making cycling affordable and attainable for everyone.
- Sustainability: We advocate for environmentally friendly practices and support sustainable cycling initiatives.
- Innovation: We embrace new technologies and trends to enhance the cycling experience.
- Fun: We believe cycling should be enjoyable and celebrate the joy of the ride.
Join the (Mend)Bicycles Community
We invite you to visit one of our locations, explore our online store, or get involved in one of our community events. We'd love to help you find the perfect bike, get expert advice, and connect with fellow cyclists.
Overall Experience
Great Neighborhood Bike Shop
Mend is a highly-rated local bike shop that offers excellent service, knowledgeable staff, and a wide range of equipment and parts. Many reviewers praised the shop's staff, particularly James, for their expertise and friendly demeanor.
Issues with Timing and Communication
One reviewer mentioned that it took almost four days to get an estimate on a tune-up, and another eight days to receive an update. Additionally, there was an unforeseen warranty claim that pushed the repair timeline further.
Positive Aspects
Many reviewers praised the shop's commitment to the community, particularly its involvement with Seattle Children's and other charitable initiatives. The shop's knowledgeable staff, professional service, and friendly atmosphere were also highly praised.
Local Bike Shop (LBS) Gem
Multiple reviewers mentioned that Mend is a hidden gem of an LBS, with a local focus and a personalized touch that sets it apart from larger bike shops.
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