Empowering California Landlord Success Through Expert Property Management
Concept 360 Property Management thrives on delivering unparalleled peace of mind and maximizing rental income for Long Beach landlords and investors. Our team of experienced professionals understands the complexities of local rental market and the unique challenges of property ownership.
Experienced Professionals, Personalized Service
With over a century of combined experience in the field, our team boasts a deep understanding of the California rental landscape. We combine this expertise with a personalized approach to property management, tailoring our strategies to your individual needs and goals.
Dedicated Support Throughout the Process
From tenant screening and marketing to rent collection and maintenance, we assume the heavy lifting, allowing you to focus on other endeavors. We ensure transparent communication, keeping you constantly updated through detailed reports and personalized feedback.
Maximizing Rental Revenue and Minimizing Vacancies
We implement innovative marketing campaigns to attract high-quality tenants. Our proven track record speaks for itself, with an impressive 0.1% eviction rate on tenants we place. Additionally, our streamlined payment options ensure convenient rent collection, mitigating the risk of delinquency.
Proactive Property Care and Maintenance
We prioritize meticulous property inspections to identify and address potential issues before they escalate. Our skilled maintenance team tackles any maintenance needs promptly and efficiently, minimizing downtime and ensuring your peace of mind.
Transparent Communication and Informed Decisions
Honesty and transparency are the cornerstones of our business philosophy. We provide clear and concise reports, keeping you fully informed about your property's performance. We also proactively address concerns and answer your questions promptly and professionally.
Reliable Solutions for Every Need
Our comprehensive services encompass every aspect of property management, including:
- Tenant screening and placement
- Comprehensive marketing and leasing
- Rent collection and payment processing
- Routine property inspections and maintenance
- Tenant communication and conflict resolution
- Detailed financial reporting and analytics
- Compliance with California landlord-tenant laws
Partner with Concept 360 Property Management today and achieve exceptional results for your Long Beach rental property!
Positive Experiences
The majority of the reviews are overwhelmingly positive, with all reviewers giving Concept 360 a 5-star rating. Reviewers praise the professionalism, responsiveness, and diligence of the staff, particularly Michelle, Frank, Camille, and Dana. Many reviewers express gratitude for the smooth and easy communication, as well as the proactive approach to resolving issues and answering questions.
Communications and Respondiveness
Reviewers praise the prompt and attentive communication from Concept 360, citing quick callbacks and responsive staff. Michelle and Frank are specifically mentioned for their patience and professionalism in resolving maintenance-related issues and answering tenant questions.
Proactivity and Responsiveness
Reviewers appreciate the proactive approach of Concept 360 in resolving issues and answering questions. The team is recognized for their diligence in addressing concerns and maintaining clear communication.
Tenant Experience
Reviewers who are tenants praise the smooth and easy transition into their new homes, citing Concept 360's assistance in answering questions and addressing concerns.
Common Themes
While there are some minor variations in experience, reviewers share common positive themes, including:
- The prompt and proactive communication of the team
- The professionalism and attentiveness of the staff
- The smooth and easy transition into new homes
Negative Experience
One reviewer, Audre Cek, shares a negative experience with Concept 360, citing poor communication, a lack of responsiveness, and frustration with resolving issues. Specifically:
- Poor communication from Camille, who was perceived as unprofessional and condescending
- Delayed resolution of maintenance issues, including a broken door lock and toilet
- billing errors and a lack of clear communication regarding renters insurance
- Feeling bounced around between staff members without a clear and timely solution
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