At BTC Insurance Services LLC, we're dedicated to providing top-notch insurance solutions to businesses and individuals alike. Our team of experienced professionals is committed to understanding the unique needs of each client, providing personalized service and tailored insurance programs to mitigate risk and ensure long-term success.
Our Approach
We believe that every business is unique, with its own set of challenges and opportunities. That's why we take the time to get to know our clients, understanding their goals, operations, and areas of exposure. Our goal is to provide more than just an insurance policy - we aim to be a trusted partner in your business's success.
Our Services
We offer a comprehensive range of insurance products and services, including business insurance, personal insurance, risk management, and surety services. Our specialty programs include roofers insurance, manufacturers and wholesalers insurance, restaurants insurance, heavy construction insurance, and lender placed insurance. We also provide premium audit, claims disputes, and risk management services to help our clients navigate the complexities of the insurance landscape.
Our Values
At BTC Insurance, we value integrity, trust, and transparency. We believe that building strong relationships with our clients is key to our success, and we strive to exceed expectations with every interaction. We're committed to providing personalized service, expert guidance, and tailored solutions that meet the unique needs of each client.
What Our Customers Say
Don't just take our word for it - our customers rave about our exceptional service, expertise, and commitment to their success. From small business owners to large corporations, we've helped countless clients achieve their goals and mitigate risk with our customized insurance solutions.
Get to Know Us
We're more than just an insurance agency - we're a team of dedicated professionals who are passionate about helping businesses thrive. We invite you to learn more about our services, read our blog, and get to know our team. Let us show you how we can help protect your hard work and investment.
Negative Experiences
Several customers have expressed dissatisfaction with the company's services, citing issues with communication, billing, and insurance coverage. Some customers reported being left without insurance coverage for extended periods, resulting in financial losses and inconvenience. Others expressed frustration with the company's unprofessionalism, lack of accountability, and dishonesty.
Common Complaints
- Failure to notify customers of insurance lapses or cancellations
- Unprofessional and dishonest behavior from agents and owners
- Lack of communication and follow-through on promises
- Difficulty in getting a hold of agents or resolving issues
- Blaming insurance companies for the company's own failures
Positive Experiences
On the other hand, many customers have reported positive experiences with the company, particularly when working with agent Colton. They praised his professionalism, responsiveness, and ability to find them better insurance rates.
Common Praises
- Colton's exceptional customer service and professionalism
- Ability to find better insurance rates and save customers money
- Prompt and responsive communication
- Friendly and helpful agents
