Business Details
19 Years
experience
Emergency
services
Trusted Home Inspections in Phoenix, AZ
Founded in 2007, First Step Home Inspectors has established itself as a trusted provider of comprehensive home inspections across the Phoenix metropolitan area. Our team of six state-certified professionals brings decades of combined experience to every inspection, utilizing advanced digital tools and thermal imaging technology to deliver precise, actionable insights. We prioritize transparency and client education, ensuring buyers, sellers, and realtors receive detailed reports with clear photographic evidence and practical recommendations.Our commitment to timeliness is demonstrated through same-day report delivery, while our dedication to service excellence has earned us over 10,000 completed inspections and consistent recognition as Arizona's premier inspection service. We maintain active membership in the International Association of Certified Home Inspectors (InterNACHI) and adhere to both state and national standards of practice.
Services
Residential Inspections
Sewer Scope Evaluations
Thermal Imaging
Pest & Termite
New Build Inspections
11-Month Warranty
Pre-Drywall
Pool Inspections
Commercial Evaluations
Infrared Scanning
Details
- Year established: 2007
Highlights and features
- We provide same-day inspection reports with detailed photographic documentation
- Our team includes InterNACHI-certified inspectors with 17+ years of local experience
- We utilize thermal imaging and sewer scope technology for comprehensive evaluations
- We offer 24/7 scheduling flexibility for urgent real estate transactions
- We've completed over 10,000 inspections with a 98% client satisfaction rate
Associations and certifications
- InterNACHI
- State of Arizona Certified Home Inspector
What people say
Extremely professional
Thorough inspection
Saved me thousands
Prompt response
Highly recommend
Services
Residential Inspections
Our comprehensive residential inspections examine all major property systems including structural components, electrical systems, plumbing, HVAC, and potential safety hazards. Certified inspectors evaluate roof condition, foundation integrity, and mechanical systems to identify maintenance needs. Clients receive detailed reports with photographic documentation and repair recommendations to support informed purchasing decisions.
Sewer Scope Evaluations
Using advanced camera technology, we inspect underground sewer lines for cracks, blockages, and root intrusion. This non-invasive assessment identifies potential plumbing issues that could lead to expensive repairs. Our reports include video evidence and recommendations for maintenance or remediation to prevent future system failures.
Thermal Imaging
Thermal imaging detects temperature variations that indicate hidden moisture, electrical faults, or insulation deficiencies. This technology reveals issues invisible to the naked eye, including water intrusion behind walls and overheating electrical components. The non-contact method provides immediate visual documentation for accurate diagnosis and repair planning.
Pest & Termite
Our pest inspections identify termite activity, wood-destroying organisms, and other pest infestations. Certified inspectors examine structural components for damage signs and conducive conditions. Reports document active infestations, previous damage, and prevention recommendations to protect property investments from costly pest-related deterioration.
11-Month Warranty
This specialized inspection evaluates new construction homes before warranty expiration. We identify builder oversights and system deficiencies while still covered under warranty. Our detailed assessment covers finish work, mechanical systems, and structural elements to ensure clients maximize warranty protections before finalizing ownership.
People
Matthew Jenks
Owner
Matthew Jenks founded First Step Home Inspectors in 2007 after recognizing the need for reliable inspection services in Arizona's growing real estate market. As an InterNACHI-certified inspector with over 17 years of experience, he leads a team of six professionals committed to maintaining the highest industry standards through continuous education and advanced technology implementation.
Questions
What does a home inspection cover?
Our inspections evaluate structural components, electrical systems, plumbing, HVAC, roof, foundation, and major appliances. Add-ons include sewer scope, thermal imaging, and pest inspections.
How long does a home inspection take?
Typical inspections require 3-4 hours depending on property size and condition. New construction and pre-drywall inspections may take longer due to additional system evaluations.
Can I attend the inspection?
While not required, we recommend joining the final hour to discuss findings and maintenance recommendations directly with your inspector for better understanding of the property's condition.
When will I receive the inspection report?
All inspection reports are delivered the same day through our secure client portal, including detailed photographic documentation and repair recommendations organized by priority level.
Do you inspect commercial properties?
Yes, we evaluate smaller commercial buildings in addition to residential properties. Our team provides comprehensive assessments of structural systems, safety compliance, and maintenance requirements for commercial real estate transactions.
What payment methods do you accept?
We accept major credit cards and digital payment platforms through our secure online portal. Payment arrangements can be made for multiple property inspections or commercial clients.
