Business Details
25 Years
experience
Emergency
services
Professional Pet & House Sitting Services in Virginia Beach
Polly & Pals has been Virginia Beach's premier pet and house-sitting service since 2001, built on decades of combined experience in animal care. Our family-owned business prioritizes trust, treating clients' homes and pets with the same care we would our own. All team members are animal CPR certified, and we maintain full licensing, bonding, and insurance for client protection. We specialize in in-home care for all domestic and exotic animals, offering customized services including feeding, medication administration, and play exercises. Our house-sitting services provide security and maintenance for unoccupied homes, ensuring peace of mind during travel.With a proven track record of reliability, we've earned recognition from both clients and industry professionals. Our commitment to quality care extends to 24/7 availability for emergency situations. We serve Hampton Roads communities with personalized attention to each client's unique needs. Through consistent service excellence, we've established ourselves as a trusted local resource for pet and home care. Our mission remains focused on maintaining the highest standards of animal welfare and customer satisfaction.
Services
Pet-Sitting Services
House-Sitting Services
Dog Walking
Medication Administration
Exotic Animal Care
Details
- Year established: 2001
Highlights and features
- Family-owned since 2001 with decades of combined animal care experience
- Fully licensed, bonded, and insured for client protection
- Animal CPR certified caregivers for all domestic and exotic species
- 24/7 availability for emergency pet and house-sitting needs
- Customized care plans tailored to individual pet requirements
What people say
Awesome caring people
Excellent service
Dependable and caring
Treat pets as their own
Will always use them
Services
Pet-Sitting Services
Our professional pet-sitting services provide in-home care for all domestic and exotic animals. Certified caregivers handle feeding, medication administration, play exercises, and cleanup while maintaining familiar routines. With 24/7 availability and animal CPR certification, we ensure your pets receive compassionate care tailored to their specific needs.
House-Sitting Services
Comprehensive house-sitting maintains your home's security and appearance during absences. Our staff performs routine maintenance including mail collection, plant watering, and light cleaning. This crime deterrent service preserves your home's lived-in look while providing complete peace of mind about property safety.
Dog Walking
Customized dog walking services maintain pets' exercise routines during owners' absences. Our trained staff provides safe outdoor activity with attention to leash control and behavioral management. Regular walks help maintain pets' physical health and mental well-being through consistent exercise schedules.
Medication Administration
Professional medication administration ensures proper treatment continuation for pets with medical conditions. Our trained caregivers follow precise dosage instructions for oral medications, injections, and special care requirements. This service maintains treatment continuity while minimizing stress for animals requiring medical attention.
Exotic Animal Care
Specialized care for exotic animals includes habitat maintenance and species-specific feeding routines. Our experienced staff handles unique requirements for reptiles, birds, and small mammals. This service ensures proper environmental conditions and dietary needs are maintained for non-traditional pets during owners' travel.
People
Karen
Owner
Founder with over 20 years of animal care experience, establishing Polly & Pals in 2001. Specializes in building client trust through personalized service and maintaining high care standards for all animals.
Keely
Partner
Veterinary technician background with specialized training in animal CPR. Joined the family business to expand service capabilities while maintaining the company's commitment to compassionate care and professional excellence.
Questions
What areas do you serve?
We serve all Hampton Roads communities including Virginia Beach, Norfolk, Chesapeake, Portsmouth, Fort Monroe, Suffolk, and Newport News.
Do you care for exotic animals?
Yes, our trained staff handles all domestic and exotic species including reptiles, birds, and small mammals with specialized care requirements.
Are you available for emergencies?
We offer 24/7 emergency services with immediate response capability for urgent pet and house-sitting needs at any time.
What certifications do your staff have?
All caregivers are animal CPR certified with specialized training in medication administration and care for special needs animals.
How do you ensure service quality?
Through rigorous staff training, owner oversight, and maintaining full licensing, bonding, and insurance to guarantee professional service standards.
Can you handle multiple pets?
Our customized care plans accommodate households with multiple pets, addressing each animal's specific needs while maintaining their normal routines.