Trust us to clean your treasures, and we'll make them shine like new!
Yaeger Rug & Furniture Cleaners is Rochester's Number One Carpet Cleaners for Over 75 Years, providing top-notch carpet cleaning services to the community. Our commitment to excellence and customer satisfaction has made us a reliable and trusted name in the industry.
Our Story
With over 75 years of experience, we have honed our skills in providing personalized service, competitive rates, and exceeding client expectations. Our dedicated staff invests the time and energy necessary to be well-prepared for any unique requests or special concerns our clients may have. We understand the importance of feeling confident and worry-free when it comes to the services we provide.
Our Services
We specialize in Oriental carpet cleaning, area rug cleaning, pet stain and odor removal, carpet cleaning, and furniture cleaning. Our market-leading methods ensure that your rugs and furniture are cleaned efficiently and effectively, without damaging or fading colors. We also offer additional services such as basic wash, shag, silk, green clean, enzyme moth repellent/fabric protection, stain treatment, and monthly storage.
Our Promise
At Yaeger Rug & Furniture Cleaners, we strive to provide exceptional service, building long-lasting relationships with our clients. We pride ourselves on our attention to detail, ensuring that every rug and furniture piece is treated with care and precision. Our goal is to exceed your expectations and provide a truly satisfying experience.
Get to Know Us
Our dedicated team is committed to providing personalized service, tailored to meet the unique needs of each client. We believe in building trust and confidence with our clients, ensuring that they feel valued and respected. Our expertise, combined with our state-of-the-art equipment and eco-friendly cleaning solutions, guarantee exceptional results.
Yaeger Rug and Carpet Cleaning Reviews
Mixed Reviews on Service and Quality
The reviews for Yaeger Rug and Carpet Cleaning are mixed, with some customers experiencing excellent service and quality, while others have had negative experiences.
Positive Experiences
Many customers have praised the company for their professional and courteous staff, particularly Pam and Dave, who have been mentioned specifically for their exceptional service. The cleaning quality has been described as "excellent, " "amazing, " and "super good." Customers have also appreciated the reasonable pricing and the company's ability to remove tough stains and odors from their carpets and rugs.
Negative Experiences
On the other hand, some customers have had negative experiences with the company, citing slow turnaround times and poor communication. One customer reported that it took over three months to get their rugs cleaned, while another customer was unhappy with the damage done to their rug during the cleaning process.
Common Themes
Despite the mixed reviews, some common themes emerge. The company's staff, particularly Pam and Dave, are consistently praised for their professionalism and courtesy. The company's ability to remove tough stains and odors is also a common theme among the positive reviews.
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