At Omega Optical Philadelphia, we are dedicated to providing top-notch eye care services and high-quality eyewear products to our patients in Philadelphia and the surrounding areas. With over 20 years of experience, we have established ourselves as the leading and preferred provider of quality vision care and personalized optometric services.
Our mission is to deliver exceptional customer service, ensuring that every patient receives personalized attention and care. Our team of expert optometrists, led by Dr. Crystal Wu, is committed to providing comprehensive medical eye care services, including eye exams, contact lens exams, and treatment for various eye conditions such as astigmatism, glaucoma, and macular degeneration.
Our Services
Our state-of-the-art facility is equipped with the latest technology, enabling us to provide a wide range of services, including:
- Comprehensive eye exams and contact lens exams
- Treatment for various eye conditions, including astigmatism, glaucoma, and macular degeneration
- Customized eyewear solutions, including designer frames and lenses
- Contact lens fittings and exams
- Ocular therapeutics for glaucoma, eye infections, and other eye conditions
Our Commitment to Excellence
At Omega Optical Philadelphia, we pride ourselves on building long-term relationships with our patients, many of whom have been with us for years. Our commitment to excellence is reflected in our:
- Highly trained and experienced staff
- State-of-the-art equipment and technology
- Personalized attention and care for each patient
- Unparalleled customer service
Our Values
Our core values are centered around delivering exceptional patient care, building trust, and fostering long-term relationships. We believe in:
- Providing personalized attention and care to each patient
- Staying at the forefront of technology and advancements in eye care
- Building trust through open communication and transparency
- Fostering a warm and welcoming environment for our patients
Our Team
Our team of dedicated professionals is led by Dr. Crystal Wu, a highly experienced optometrist with a passion for delivering exceptional patient care. Our team includes:
- Dr. Crystal Wu, Optometrist
- Steve Davis, Founder - CEO
- Tracy Davis, Founder - COO
Overall Experience
The overall experience at Omega Optical is exceptional, with customers praising the friendly and knowledgeable staff, wide selection of frames, and excellent customer service. Many reviewers have been loyal customers for years, citing the personalized attention and care they receive.
Staff and Service
The staff at Omega Optical are consistently described as friendly, helpful, and knowledgeable. They take the time to understand customers' needs and preferences, offering expert advice on frame selection and lens options. The owners and employees are professional, courteous, and welcoming, making customers feel valued and respected.
Selection and Quality
The selection of frames at Omega Optical is vast, with reviewers praising the wide range of styles and brands available. The quality of the glasses and lenses is also exceptional, with customers reporting satisfaction with their purchases.
Excellent Customer Service
Customers rave about the excellent customer service at Omega Optical, citing examples of staff going above and beyond to assist with repairs, adjustments, and insurance claims. The staff are patient, courteous, and willing to help, making customers feel valued and respected.
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