Transforming Your Ideas into Reality
At Custom Laser Engravers, we are a team of dedicated professionals with a passion for creating unique and personalized items for our customers. Founded in 2011, our company is built on the principles of exceptional customer service, attention to detail, and a commitment to delivering high-quality products. With a rich history of providing personalized luxury items and first-class customer service, we pride ourselves on being a locally-owned and operated business in the Dallas/Fort Worth metroplex.
Our Services
At Custom Laser Engravers, we offer a wide range of services that cater to our customers' diverse needs. Whether you're looking for a custom design, a special message, or a unique gift, we've got you covered. Our services include:
- Engraving and Cutting: Utilizing a CO2 laser, we can engrave a myriad of materials, including acrylic and soft woods. We also use our diamond bit engraving process to create fine details on items such as crystal and silver.
- Direct to Substrate UV Printing: This process allows us to print color directly to most materials without the need for pre-treatment. We can also combine this process with engraving to produce unique results.
- Direct Marking: Our fiber laser technology enables us to engrave directly onto most metals without the need for marking solutions. Our direct marking process is permanent and suitable for outdoor use.
- Foil and Transfer Embossing: We use a different technology than traditional weight stamping to create foil transfers without requiring the creation of a die. We also have the capability to emboss small items using the traditional "hotstamping" method.
Testimonials
At Custom Laser Engravers, we're proud of the positive impact we've had on our customers' lives. Here's what a few of them have to say:
- "Amazing, amazing, and amazing. This place is truly the epitome of what a business should be. Stephanie is very friendly, knowledgeable, and extremely talented. She took very difficult items I brought to personalize and made them look extraordinary." - Lydia Jackson
- "This place is outstanding as I have been several times with very difficult items to engrave. Stephanie nails it every single time. By far the best place to get custom work done and the shop is extremely upscale which mirrors the work she does." - Jake N.
About Us
Our company was founded by Kay and Stephanie Spruill, a mother-daughter team, who have a combined 20 years of experience in the engraving industry. With our rich history of providing personalized luxury items and first-class customer service, we've expanded our services to include new design capabilities for a variety of products and materials.
Community Involvement
At Custom Laser Engravers, we're committed to giving back to our community. We're proud members of the National Association for Professional Women, Awards, Recognition and Personalization Association, and the Park Cities/North Dallas Women in Business (PC/ND WIB) organization. We're also excited to be part of the Dallas CRAVE community, which is dedicated to women business owners.
Contact Us
If you're looking for a unique and personalized gift or item, please don't hesitate to contact us. We'd be delighted to hear from you and discuss how we can meet your needs. You can reach us through our website or by phone at (214) 310-8310.
Overview of Customer Experiences
Positive Experiences
Most customers have had a positive experience with Custom Laser Engravers, praising the owner Stephanie for her excellent customer service, responsiveness, and attention to detail. Many have commented on the high-quality work delivered, exceeding their expectations.
Specific Strengths
- Responsive and Accommodating: Stephanie is highly responsive to customers' needs and changes, making adjustments as needed.
- Knowledgeable and Expertise: Stephanie's expertise shines through in the quality of work delivered, and her knowledge helps customers make informed decisions.
- Timely Delivery: Customers have praised Stephanie for meeting tight deadlines and delivering high-quality work on time.
- Attention to Detail: Stephanie's attention to detail is impressive, ensuring that the final product meets customers' expectations.
Negative Experience
On the other hand, one customer had a poor experience, citing an arrogant approach from the owner and an inflated price quote for a simple task.
Negative Aspect
- Arrogant Approach: One customer reported an arrogant approach from the owner, which led to a negative experience.
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