Experience Premium Auto Service: Trust the Experts, Trust Coachworks
At Coachworks Auto Repair & Collision Center, we take pride in being the premier auto repair and collision center in Allentown, PA. Our family-owned and operated business has been serving the Lehigh Valley and surrounding communities for over 30 years, and we're committed to exceeding your expectations. Our team of expert mechanics is dedicated to providing premium auto care for your foreign and domestic vehicles, from oil changes to brakes to transmission repair. We're not just a repair shop; we're a one-stop solution for all your auto needs.
Our Services
We offer a comprehensive range of auto services to keep your vehicle running at its optimal potential. From routine maintenance to major repairs, our experienced technicians are equipped to handle it all. Our services include mechanical repairs, painting, collision repair, rust repair, commercial vehicle color changes, full-service auto repair, alignment and brakes, oil changes, mufflers and exhaust systems, PA state inspections and emissions testing, suspension repair and wheel alignments, transmission and engine replacements, framework repair, and fleet service. Whether you need minor repairs or major overhauls, we're here to help.
Our Commitment to Excellence
At Coachworks Auto Repair & Collision Center, we're committed to delivering exceptional quality care every time. Our experienced technicians are dedicated to providing you with the best possible service, and we back our work with a written guarantee. We're proud of our impeccable reputation, and we strive to maintain the highest level of customer satisfaction. We're not just fixing cars; we're building relationships and exceeding expectations.
Your Trustworthy Auto Care Partner
When you choose Coachworks Auto Repair & Collision Center, you can count on receiving the best possible auto care for your foreign and domestic vehicles. Our state-of-the-art facility is equipped with the latest technology and equipment, and our team of experts is dedicated to providing you with personalized service that exceeds your expectations. We're committed to making your auto care experience hassle-free, and we're proud to work with all major insurance companies.
Overall Experience
The majority of customers have had an excellent experience at Coachworks, with many praising the business for its honesty, professionalism, and quality of work.
Positive Aspects
- Friendly and Helpful Staff: Many reviewers praised the staff, particularly Lisa and Kim, for their exceptional customer service, helpfulness, and ability to handle insurance communications and paperwork.
- Quality of Work: Customers were impressed with the quality of the repairs, with many stating that their cars looked brand new after the work was completed.
- Honesty and Transparency: Reviewers appreciated the honesty of the business, with some mentioning that they were not sold unnecessary services.
Negative Aspects
- Poor Customer Service: Two reviewers experienced poor customer service, with one mentioning that Kimberly Rossanesse was unhelpful and unprofessional.
- Issues with Repairs: One reviewer was unhappy with the final product, citing drippings on the bumper and a mismatched paint color.
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