Rinse. Lather. Massage. Repeat. Treat your pets like family
At PAWS Salon, we pride ourselves on providing top-notch grooming and doggie daycare services to the furry friends of Scottsdale, Arizona. Our story began in 1991, when our owner and groomer, Tracy Patzmann, decided to turn her passion for animals into a career. With years of experience in customer service and a degree in Business Management from Oregon State University, Tracy has built PAWS Salon into a trusted and beloved institution in the Old Town Scottsdale area.
Our Story
As a professional all-breed dog and cat grooming salon, we understand the special bond between pet and owner. That's why we treat every pet that walks through our door as if they were our own. Our team of experienced groomers is dedicated to providing personalized service to each client, taking the time to understand their unique needs and preferences. Whether you're looking for a quick trim or a full-service grooming package, we've got you covered.
Our Services
At PAWS Salon, we offer a range of services designed to meet the needs of pets and pet owners alike. Our grooming services include bathing, nail trimming, ear cleaning, and anal gland expression, using environmentally friendly products to ensure the health and safety of your pet. We also offer doggie daycare services, with a spacious 500-square-foot facility where dogs can socialize, play, and get some exercise.
Our doggie daycare hours are Tuesday through Friday from 7:30 am to 6:00 pm, and Saturday until 1:30 pm. We offer hourly, daily, weekly, and monthly rates, so you can choose the package that best fits your needs. And, if you want to give your pet the ultimate pampering experience, we offer discounted bath rates for weekly visits.
Our Promise
At PAWS Salon, we're committed to providing top-notch service to our clients and their pets. We believe in building relationships based on trust, integrity, and a passion for animal care. Whether you're a long-time client or just visiting from out of town, we promise to treat your pet like family, because that's what they are to us.
Overall Experience
Most customers had a positive experience at Paws Salon, praising the owner Tracy for her gentle and caring approach to grooming. Many appreciated the value for money, with some even willing to travel long distances for Tracy's services.
Grooming Quality
The majority of customers were happy with the grooming quality, with many praising Tracy's attention to detail and ability to work with difficult breeds. Some customers mentioned that Tracy was able to remove mats and tangles without cutting their pet's fur too short.
Communication and Service
Some customers appreciated Tracy's communication style, saying she listened to their needs and was knowledgeable about different breeds. However, a few customers had negative experiences with communication, including being hung up on or feeling unwelcome when calling the salon.
Issues with Appointments and No-Shows
A few customers experienced issues with appointments, including one customer who arrived early to find the salon locked and a sign stating the owner would return later. Another customer was unhappy with the lack of communication regarding their appointment.
Breeds and Size
Some customers mentioned that Paws Salon may not be suitable for smaller dogs, citing the presence of larger dogs in the waiting area as intimidating. However, many customers with larger breeds reported positive experiences.
Be the first to review Paws Salon.
Write a Review
